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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants, near Shibuya Crossing

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Photo gallery for Shibuya Excel Hotel Tokyu

Enjoy a panoramic city view from the comfort of this spacious room, featuring a long dining table perfect for group meals or meetings.
Enjoy the city view from the comfort of your room, where a long bench invites you to sit and take it all in.
Relax in a spacious room with two large beds, a desk, and a vanity area.
Located in a lush green setting, this high-rise building offers a sleek and contemporary design.
Experience the city from our spacious lobby with a high ceiling and large windows offering a view of the cityscape.
Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$111 nightly
The total price is $122
Jul 23 - Jul 24

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 413 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, blackout drapes

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, blackout drapes

Quad Room Non-Smoking, 7 - 12F

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, blackout drapes

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | 1 bedroom, premium bedding, in-room safe, blackout drapes

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | 1 bedroom, premium bedding, in-room safe, blackout drapes

Premier Double Non-Smoking, 14 - 19F

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Premiere Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 70 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from Yoyogi Park and Roppongi Hills. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?

Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibuya Excel Hotel Tokyu?

Sorry, pets aren't allowed.

Is parking offered on site at Shibuya Excel Hotel Tokyu?

Yes. Self parking costs JPY 3000 per night.

Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?

Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Shibuya Excel Hotel Tokyu and nearby?

Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).

Are there restaurants at or near Shibuya Excel Hotel Tokyu?

Yes, there are 2 onsite restaurants.

Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shibuya Excel Hotel Tokyu like?

Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
View
Restaurant
Bed
Breakfast
Bathroom
Lobby
Train station

What guests liked

  • Breakfast was consistently described as excellent, delicious, and fantastic with a wide variety of options. (33 reviews)
  • The property's restaurant and nearby dining options offer a wide variety of delicious food options. (23 reviews)
  • The airport shuttle service was convenient and easily accessible from the property. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Place and Great Location
Jari, 2-night trip

10/10 Exceptional

The location is super convenient to Shibuya station, shops & restaurants!
Jill, 5-night trip

10/10 Exceptional

We had an amazing stay. The hotel is very clean, quiet and centralized to everything everywhere we needed to go. I would return to this hotel.
Marieta, 4-night trip

8/10 Very good

Perfect location.clean and comfortable. Nice views over Shibuya.
Robert, 5-night trip

10/10 Exceptional

Tokyo Family Vacation.

This was the perfect spot for our family's vacation. The views from Tokyo Shibuya Excel were awesome. The hotel staff were very friendly. I would most definitely stay here again.
Tertia, 5-night trip

10/10 Exceptional

Centrally located to all conveniences
Elizabeth, 5-night trip

10/10 Exceptional

Fantastic location and service!

Perfect location with access to many lines right at Shibuya station. Great views from higher floors. Impeccable service, friendly and efficoent. Many food options nearby. Really enjoyed my stay here, would do it again!
Rudra, 5-night trip

10/10 Exceptional

Amazing hotel, BEST location possible!! The airport shuttle bus is so convenient too. I highly recommend this one- beautiful rooms and you really can’t beat the location
Christopher, 3-night trip

10/10 Exceptional

Perfect jumping off spot in Shibuya - close to shopping, dining, and train station.
Charlotte, 5-night trip

10/10 Exceptional

Nice hotel , nice people close to everything
marcos, 1-night trip

10/10 Exceptional

Best location, best breakfast, and best service!
Waling, 7-night trip

10/10 Exceptional

Great stay

It was a great hotel in Shibuyu. The rooms were small, but very well done. The staff were very helpful. The location could not be any better
Michael, 4-night trip

10/10 Exceptional

Top location and service

Great location and service. Stayed here many times and will return next I’m in Tokyo. Btw, limousine bus from airport delivers you to the hotel!
Peter, 7-night trip

10/10 Exceptional

Very helpful staff. Great location
Stephen, 3-night trip

10/10 Exceptional

Excellent staff , great service, perfect location
Maria Del Carmen, 6-night trip

8/10 Very good

The hotel was nice but the location was difficult to find, would be helpful if they communicated that the hotel is on the 5th floor of Mark.
Auburn, 1-night trip

10/10 Exceptional

Awesome hotel ! Right in front of the famous Shibuya crossing. Great breakfast, room, staff!
Ellen, 1-night trip

10/10 Exceptional

Family trip to Japan. Hotel is centrally located. Connected to the subway / train station and shopping malls. Very convenient to find food and shopping. However, need to have more signages to show hotel direction from station.
Paul, 3-night trip

10/10 Exceptional

The best location! Very convenient to everything! Nice facilities as well.
Elenita, 4-night trip

10/10 Exceptional

Great location! Easy access to public transit, restaurants and shops.
Shaneil, 7-night trip

10/10 Exceptional

Fantastic
Katherine, 4-night trip

10/10 Exceptional

The staff was excellent!
yvonne, 3-night trip

10/10 Exceptional

Very good 👍
MR DT, 5-night trip

8/10 Very good

Very accessible to all the places
Rajani, 4-night trip

10/10 Exceptional

staff was extremely kind and helpful
michelle, 1-night trip