The perfect gift for any special occasion - Hotels.com e-gift card 

A guide to Hotels.com e-gift cards

A Hotels.com gift cardOpens in a new window lets you give the gift of travel to a loved one, close friend, colleague, or even yourself! The recipient can use it to book stays worldwide at some of their favorite hotels, from well-known international chains to locally-run boutiques. Plus, they can check their Hotels.com gift card balance in a few easy clicks.

Where can I buy a Hotels.com gift card?

Click hereOpens in a new window to buy a customizable Hotels.com gift card in minutes. You'll have the option to add the recipient's name, choose a design, pick an occasion, and add a personalized message. You can also choose a delivery date so the gift is received at the perfect moment, whether it’s for a wedding, birthday or holiday. Plus, you can choose between sending  a virtual gift card via email or a physical card in the mail. 

How do I use my Hotels.com gift card?

You can use Hotels.com gift cards purchased in the US on the Hotels.com (US) website or app for eligible “Pay Now” hotel bookings worldwide. At checkout, select “gift card” as your payment method and enter your 16-digit card number and 8-digit PIN code to redeem the balance. If the gift card doesn’t cover the full amount, you can use another payment method to pay the remainder. Unless stated otherwise, gift cards cannot be used with loyalty rewards. Gift cards cannot be used at hotel property locations; for bookings charged by the property; for “Pay Later” bookings; for existing bookings; for non-hotel services (e.g., flights, car rentals, packages or activities); or through the Groups and Meetings tab. Only one gift card can be redeemed per booking, but multiple gift cards may be combined into one gift card with a maximum value of $2,000. 

How to check my Hotels.com gift card balance?

Check your Hotels.com gift card balance in a few easy clicks on the balance check portalOpens in a new window. Click “Check Balance” to access the balance check tool. Simply enter your card number to instantly show your available balance. If you need more help, customer service is available at 1-888-999-4468.  

How do I combine my Hotels.com gift cards?

To combine Hotels.com gift cards balances, go to the balance check portal and follow the easy steps under “Balance Merge.” This tool allows you to merge the balance of up to 5 different gift cards onto a single card, with a maximum allowable total of $2,000. This tool cannot be used to merge cards that have been previously merged. For additional support, including merging cards that have already been merged before, offline support is available by calling 1-888-999-4468.

Do Hotels.com gift cards expire?

Hotels.com gift cards purchased in the US do not have expiration dates, meaning you can book your stay at any time in the future. Store gift cards in a safe place, as gift cards cannot be replaced if lost or stolen.