Skip to Main Content.
Shop travel
Shop travel
Cars
Deals
Vacation rentals
Groups & meetings
Gift Cards
Hotels.com Magazine
One Key credit cards
English
List your property
Support
Trips
Sign in
Hotels.com Rewards is now One Key™
Earn rewards across our family of brands with One Key
Sign in, it's free
Learn about One Key
Feedback
Welcome to Help Center
How can we help?
How can we help?
Search
Explore help articles
Refunds & Charges
Refund timelines, policies & processes
Get a receipt for your booking
Payment security
More
Lodging
Change your hotel or vacation rental booking
Cancel your hotel or vacation rental booking
Check in and out of your hotel or vacation rental
More
Car
Change or cancel your car rental
Car rental price quotes
Book a car rental
More
Account
View your booking
View your booking
Correct or update your account information
More
Privacy
Correct or update your account information
Information about your privacy
What privacy and data subject rights are available?
More
Security
Payment security
Responsible disclosure of web vulnerabilities
Beware of email scams (phishing)
More
Loyalty & Rewards
One Key Credit Cards
Earn and use OneKeyCash
What is One Key?
More
Travel Alerts
Hurricanes Helene & Milton
Travel disruptions
More
