El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a great choice for your beach stay in Kantenah. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 6 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 7 bars/lounges, a free airport shuttle, and a terrace. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English
At a glance
Hotel size
380 rooms
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Transfers
Free airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
6 restaurants
7 bars/lounges
2 beach bars
Coffee shop
Room service (limited hours)
What to do
On a private beach
Services
24-hour front desk
Facilities
Garden
Terrace
4 outdoor pools
Full-service spa
Outdoor furniture
Colonial architecture
Accessibility
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
30-inch Smart TV
Cable TV channels
Home comfort
Free stocked minibar
Bathrobes and slippers
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Jetted bathtub
Separate bathtub and shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Also known as
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive
Frequently asked questions
Is there a pool at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:30 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive and nearby?
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive has 2 beach bars, 4 outdoor pools, and a private beach, as well as a spa and a garden.
Are there restaurants at or near El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 6 onsite restaurants.
Does El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 2, 2024
Cami
Cami, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
david
david, 6-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Verified traveler
4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
We loved how quiet the property was during the day. It was very relaxing. We didnt care for our room in the premium suites...We had room 101 and the cart traffic from the road and the walkway behind the building was loud enough to wake us. Also the elevator traffic around 1 and 2am was very loud in that room. Aside from the room, I feel that we would visit again.
Ben
Ben, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
We truly enjoyed our stay at El Dorado. The property was well kept, staff were helpful and friendly, and the food was good. We had a private dinner party on the beach and it was absolutely beautiful!! Everything was perfect from the service (especially our host Arturo who made my day special even though it was his birthday) down to the sunset and ocean view. I'm very satisfied!
Heather A
Heather A, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
All their staff where friendly and always avaliable to help.
Martha
Martha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
George Jeremy
George Jeremy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Rachel
Rachel, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
Could use an upgrade to the older rooms
Terry
Terry, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2024
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Diarra
Diarra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Brian
Brian, 13-night trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
rosalva
rosalva, 8-night trip
Verified Expedia guest review
4/10 Fair
Aug 17, 2024
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Samantha
Samantha, 4-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 13, 2024
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Richard David
Richard David, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Jordan Matthew
Jordan Matthew, 6-night romance trip
Verified Expedia guest review
6/10 Good
Aug 12, 2024
It was okay, the staff was super friendly though
Sandra
Sandra, 6-night family trip
Verified Expedia guest review
6/10 Good
Aug 11, 2024
Terrell
Terrell, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Mitchell
Mitchell, 5-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
We like the transportatio from -to airport.
We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Michael Anthony
Michael Anthony, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch .
Can’t wait to come back !
Wanda
Wanda, 4-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 3, 2024
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.
Maria
Maria, 7-night trip
Verified Expedia guest review
4/10 Fair
Aug 1, 2024
chanell
chanell, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jul 26, 2024
Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !
Dani
Dani, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Everyone was so nice
Will book again lol
Alberto
Alberto, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!