Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 6 min walk - 0.5 km
Palacio de Gobierno - 12 min walk - 1.1 km
Chetumal Ferry Terminal - 13 min walk - 1.1 km
Palacio Municipal De Othon P. Blanco - 13 min walk - 1.2 km
Explanada de la Bandera - 14 min walk - 1.2 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Corozal (CZH) - 37 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Las Mismas - 4 min walk
Los Almendros - 5 min walk
Backery & Coffee Casa Vanilah - 5 min walk
Pasion Turca - 5 min walk
About this property
Hotel Los Cocos Chetumal
Enjoy your visit to Chetumal with a stay at Hotel Los Cocos Chetumal. After splashing around at one of the 3 outdoor pools, guests can grab a bite to eat at the restaurant.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
5 buildings/towers
Safe-deposit box at front desk
3 outdoor pools
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
La palma - Onsite family restaurant.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal
Frequently asked questions
Does Hotel Los Cocos Chetumal offer free cancellation for a full refund?
Yes, Hotel Los Cocos Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Cocos Chetumal?
Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Los Cocos Chetumal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Los Cocos Chetumal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Los Cocos Chetumal?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Los Cocos Chetumal and nearby?
Hotel Los Cocos Chetumal has 3 outdoor pools.
Are there restaurants at or near Hotel Los Cocos Chetumal?
Yes, there's an onsite restaurant, La palma.
What's the area around Hotel Los Cocos Chetumal like?
Hotel Los Cocos Chetumal is in the heart of Chetumal, a short 6-minute walk from Museum of Maya Culture and 12 minutes' walk from Palacio de Gobierno.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 30, 2024
Cool
Great experience
joseph
joseph, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
Accomodating to a point. Disappointing
Receptionist was very accomodating after we booked the wrong date (typo error) and allowed us to change the date even though it was a nonrefundable room. She understood it was an error.
However, the room they had us is was extremely shabby and dated. The sliding door to the outdoor barred area (no wider than 1 metre did not lock. The maintenence personell got straight onto it and added a lock.
We had requested a room by the pool, but were told there were none available. Upon passing the area we noticed several unoccupied poolside rooms. We were prepared to pay more for the upgrade and have both stayed at this hotel numerous times before.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Justiniano
Justiniano, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 25, 2024
Everything was good except the show head. It was horrible
FRANCISCO
FRANCISCO, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Nice place
Edwin
Edwin, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 2, 2024
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Kim
Kim, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2024
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Lilian
Lilian, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Excelente
Alvin
Alvin, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2024
Andy
Andy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Excellent place, I stayed there most of the times I travelled to Chetumal
Pedro Mariano
Pedro Mariano, 2-night business trip
Verified Expedia guest review
2/10 Poor
Jun 17, 2024
Bonner and the place not unkept
Paul
Paul, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 23, 2024
Moreiah
Moreiah, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 21, 2024
The rooms were clean and comfortable. My son enjoyed the pool.
Azalia
Azalia, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 27, 2024
This is a nice hotel. Sometimes the service (at the restaurant) was not the best, slow and one rude server. Other than that, the hotel is okay.
Ray
Ray, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2024
Very welcoming staff
Yadira
Yadira, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2024
Top quality in every aspect!
Ardon
Ardon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2024
Worth every dollar!!!!
Josue
Josue, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 6, 2024
Suzy
Suzy, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 5, 2024
Holiday Vacation
Hotel needs update on furnitures. Shower needs an appealing feeling.
George
George, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2024
stephen
stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2023
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2023
norma
norma, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2023
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 30, 2023
Buen servicio y adecuada limpieza de la habitación. El baño de la habitación 123 necesita una renovación completa. Puerta de la regadera rota, moho en piso y mosaicos, etc. Buen restaurante.