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Hotel Turquesa Maya

3.0 star property
Felipe Carrillo Puerto hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Turquesa Maya

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Property grounds
Room amenity
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Free grocery shopping service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
The price is $38
includes taxes & fees
$28 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Quadruple Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210

What's nearby

  • Santuario de la Cruz Parlante - 17 min walk - 1.4 km
  • Centro Cultural Chan Santa Cruz - 17 min walk - 1.4 km
  • Pueblo Felipe Carrillo Plaza - 18 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive

Restaurants

  • ‪Tacos Don Rey - ‬16 min walk
  • ‪Los Bambus - ‬13 min walk
  • ‪Asadero el Pollo - ‬14 min walk
  • ‪Tendejón y antojitos "Los 4 Hermanos - ‬14 min walk
  • ‪El Pastorcito Maya - ‬18 min walk

About this property

Hotel Turquesa Maya

When visiting Felipe Carrillo Puerto, Hotel Turquesa Maya is a great choice to consider. Guests looking for a bite to eat can check out Turquesa Maya, which serves local cuisine.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Dining

Turquesa Maya - This restaurant specializes in local cuisine.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 10 to 15 for children

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya
Turquesa Maya Felipe Carrillo
Hotel Turquesa Maya Hotel
Hotel Turquesa Maya Felipe Carrillo Puerto
Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

Frequently asked questions

Does Hotel Turquesa Maya offer free cancellation for a full refund?
Yes, Hotel Turquesa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Turquesa Maya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Turquesa Maya?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Turquesa Maya?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Turquesa Maya and nearby?
Hotel Turquesa Maya has a garden.
Are there restaurants at or near Hotel Turquesa Maya?
Yes, Turquesa Maya offers local cuisine.
Does Hotel Turquesa Maya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Turquesa Maya like?
Hotel Turquesa Maya is a short 18-minute walk from Pueblo Felipe Carrillo Plaza and 17 minutes' walk from Santuario de la Cruz Parlante.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

4/10 Fair

The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
ROBERT, 3-night family trip
Verified Travelocity guest review

6/10 Good

Room was spacious
Nataniel, 1-night family trip
Verified Orbitz guest review

6/10 Good

Limited parking spaces. Reception not as friendly.
Azalia, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not good but no other choices
Philip, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Greg, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

Theresa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Danny Ruben, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Inexpensive very friendly staff and very clean!
jordan, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
Verified Expedia guest review

4/10 Fair

Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.
Irwin, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Good Motel for a road trip
Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Kay, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice customer service
The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!
Faviola, 1-night trip
Verified Expedia guest review

8/10 Very Good

Freindly, Clean and safe place to stay.
Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.
greg, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

stay was great, only stayed one night and will stay there again
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located and clean
Conveniently located while crossing the Yucatán
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with the basics
A solid place to stop between Cancun and points further south. The next day we easily drove Xpujil, stopping in Bacalar then lunch at Cenote Azul. The hotel is simple and quite adequate for a stopover. Dinner was good, too. Wifi worked, as did the TV, which had many channels. Hot shower. Could've stayed another night, but not more than that. Neighborhood quiet and away from highway. Lack of secured parking, mentioned in another review, was not a problem; we did not leave stuff in the car, however. Felt safe and secure.
Verified Hotels.com guest review

8/10 Very Good

Enjoyable stay in Felipe Carrillo
The staff really took time and energy to make sure that our stay was comfortable and enjoyable. Very comfortable bed. Large room. Quiet surroundings. Cute restaurant. Only things; a tired shower head gave us little water to shower with, and the wifi was hard to use in our room no. 2.
Verified Hotels.com guest review

6/10 Good

A Night in the Jungle
Great jumping off point to see Sian Ka'an
Verified Hotels.com guest review

10/10 Exceptional

Best in this town
We needed a room for 1 night in this part of the Yucatan, in-between towns. This hotel was cheap, clean, and really great employees.
Verified Hotels.com guest review

8/10 Very Good

Nice hotel near to excellent birding opportunities
This was my second stay at the Hotel Turquesa Maya in the last 6 months. The rooms are clean, the staff is very friendly, and the hotel facilities are generally in excellent condition. I can't comment on the breakfast as we left very early in the morning to go birding. A couple of things to consider: - Staff speaks Spanish only. - No secure parking offered. - I don't know if this means anything, but both times we have stayed at the hotel, we were the only guests.
Verified Expedia guest review