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Resort de 5 estrellas frente a la playa con spa, cerca de Playa Mujeres
Todo esruvo excelente
ago. 24, 2021
Great hotel with amazing amenities and restaurants and it’s sister property next door is…
jun. 21, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección de los siguientes organismos o protocolos: Lineamiento nacional para la reapertura del turismo (México) y Safe Travels (WTTC, global).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
El spa abre todos los días.
Deberás pagar los siguientes cargos de la propiedad en el momento del check-in o check-out:
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; las sábanas y toallas se lavan a una temperatura de al menos 60 °C; y las instalaciones se limpian y desinfectan con un aerosol electrostático.
Hay equipos de protección personal disponibles para los huéspedes, como cubrebocas.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; se ofrece desinfectante para manos a los huéspedes; hay métodos de pago sin dinero en efectivo disponibles para todas las transacciones; está disponible el servicio a la habitación sin contacto; y se pide reservación para algunas instalaciones dentro de la propiedad.
Es posible hacer el check-in sin contacto y el check-out sin contacto.
Se implementan medidas para reforzar la seguridad del servicio de comidas.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno, el almuerzo y la cena, y también a través del servicio a la habitación.
Es posible hacer una prueba PCR de COVID-19 con un cargo de USD 100, y una prueba rápida de antígenos de COVID-19 con un cargo de USD 25, en las instalaciones con reservación previa.
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: Lineamiento nacional para la reapertura del turismo (México).
La propiedad garantiza que sigue las pautas de higiene y desinfección del siguiente organismo o protocolo: Safe Travels (WTTC, global).
Cerca de la propiedad hay un edificio en construcción, que puede ocasionar ruidos y molestias.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con la propiedad utilizando los datos de contacto que aparecen en la confirmación de la reservación.
Para la tranquilidad de los huéspedes, la propiedad cuenta con detector de humo, sistema de seguridad y rejas en ventanas.
Esta propiedad acepta tarjetas de crédito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
Everything was amazing and the food was delicious!! I would stay here again for sure. At most all inclusive places the food isn’t good and the drinks are very much watered down but that’s not the case for this resort! I felt like royalty! It is not near the hotel zone so a taxi will cost you around 35/45 usd so I would say definitely have transportation scheduled while staying here
Peace, Viaje de 1 noche, mar. 27, 2022
Comentario auténtico de un huésped de Hotels.com
Garza Blanca was amazing! My only complaint was the check in process. After a long day of traveling, I just want to get to my room quickly. I got a little short tempered after nearly an hour. Everything else was absolute luxury and comfort! The room was huge with huge gorgeous balcony that my family loved. The food was incredible, especially room service! Wow! Pools were heated and clean. The resort was not crowded and there was always plenty of lounge chairs available. We often had a pool to our selves! So many huge beautiful pools! The beach was beautiful but would recommend swim shoes. Not the best for swimming but still beautiful! My kids loved playing volleyball with other guests on the beach. Service from staff was exceptional! Everyone is so friendly. I will definitely be back!
Kristin, Viaje familiar de 3 noches, mar. 17, 2022
Comentario auténtico de un huésped de Expedia
New and Great Resort. Many pools and Jacuzzis, private beach, excellent service!!
Vera, Viaje familiar de 4 noches, mar. 11, 2022
Comentario auténtico de un huésped de Expedia
I was kinda bummed out to find out they pushed the opening date. When i booked i was told they will open in Dec so we booked for January then come to find out they pushed opening to Feb so many things were not open still. We had few hiccups but our butler went above and beyond honestly because of him he made our stay amazing as could be. Our butler was Isaias honestly the nicest guy ever he always checked up on us making sure we had a good stay. The workers are all very nice the food was amazing they cleaned our room everyday and turn down service every night. I just wish the resort was fully open to experience it all open like we thought we would that qas the only negative was i was not happy they pushed the opening date to later time.
svetlana, Viaje familiar de 6 noches, ene. 8, 2022
Comentario auténtico de un huésped de Orbitz
Highly recommended! Excellent facility!
Jay, Viaje familiar de 2 noches, ene. 1, 2022
Comentario auténtico de un huésped de Hotels.com
One of Cancun's greatest family resorts. We enjoyed our Christmas vacation. Some of the highlights were the food selections (we chose non-all inclusive), the activities available at the resort, the cleanliness of all places, and the fact that we felt safe. My family stayed for five nights with Andres as our Butler, who was really accommodating. Thank you to the entire team. We'll be back.
Ijeoma, Viaje familiar de 5 noches, dic. 24, 2021
Comentario auténtico de un huésped de Expedia
It was one of my best stays for vacation! Enjoyed and loved it alot!! But a quick suggestion is that please update the exact location on expedia so there is less chance of getting lost while using google maps.
Chinmay, Viaje familiar de 2 noches, dic. 21, 2021
Comentario auténtico de un huésped de Expedia
We have stayed at several resorts in Cancun and this resort was by far the best for a few reasons. First of all, the food was great! Often times the food at these resorts is not great but that was not the case here. The employees of the resort are what make this resort so amazing. The resort has pool attendants such as Ronaldo who made sure we always had any needs met related to the pool. Lena was the bartender on staff and was always crafting up new drinks The waiters such as Alejandro were so attentive and were quick to make sure you always had a drink or food in hand. I also loved that you could order lunch at your seat by the pool and they had tables around if you preferred to eat it at a table. The resort grounds were beautiful, they are still under construction in some areas but overall they were beautiful. The rooms were gorgeous! The best part was probably the heated toilets! Last of all our butler Rene was so attentive and made sure we wanted for nothing! We will be back to this resort in the near future!
Cynthia, Viaje familiar de 6 noches, dic. 21, 2021
Comentario auténtico de un huésped de Expedia
The staff was incredibly friendly. It was easy to relax here and Covid safety was above and beyond expectations. The staff made you feel like royalty despite having some kinks to iron out that are typical of a new resort. The pool area is gorgeous, clean, and there are a variety of pools to choose from. The lighting of the pools at night is incredible and the views during the day are exceptional. The rooms are new and comfortably, very well appointed. The food is very good for an all-inclusive abs the drinks are great. The beach area is limited and not nearly as pretty as the hotel zone or Isla Mujeres, more like Riviera Maya perhaps but still fun for my kids. There wasn’t a ton to do after a few days for older teenage kids, better for adults looking to relax and younger kids.
Mitchell, Viaje familiar de 8 noches, dic. 17, 2021
Comentario auténtico de un huésped de Expedia
Extremely clean and great customer service
Jessica, Viaje de 2 noches, dic. 7, 2021
Comentario auténtico de un huésped de Hotels.com