Av de los Héroes 181, Centro, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 1 min walk - 0.2 km
Palacio de Gobierno - 17 min walk - 1.4 km
Chetumal Ferry Terminal - 18 min walk - 1.5 km
Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km
Explanada de la Bandera - 19 min walk - 1.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Corozal (CZH) - 38 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Brew Bar Cafe Chetumal - 7 min walk
Backery & Coffee Casa Vanilah - 3 min walk
Tortas y Tacos al Pastor "Don Miguel - 1 min walk
La Peninsula - 1 min walk
About this property
Hotel Villa Fontana
When visiting Chetumal, Hotel Villa Fontana is a great choice to consider. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Free offsite parking within 7 ft
Street parking available
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
No elevator (single level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
More
Housekeeping (once per stay)
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Villa Fontana
Hotel Villa Fontana Hotel
Hotel Villa Fontana Chetumal
Hotel Villa Fontana Hotel Chetumal
Frequently asked questions
Does Hotel Villa Fontana offer free cancellation for a full refund?
Yes, Hotel Villa Fontana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Villa Fontana?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Villa Fontana?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Villa Fontana?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Hotel Villa Fontana like?
Hotel Villa Fontana is a short 8-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 17 minutes' walk from Palacio de Gobierno.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Nov 9, 2024
Marisel
Marisel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
The hotel is convenient o a market, lots of places to eat. Staff very helpful
Anna
Anna, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jun 18, 2024
Roberto
Roberto, 1-night trip
Verified Expedia guest review
4/10 Fair
May 27, 2024
This hotel is just OK at best. Nothing better.
I am use to the photos being from good angles to only show the best parts. But their photos are down right lies. I was not upset that the towels were not animals. But this is not even close to the type of hotel to have anything fancy. The fountain in their photo is not at the hotel and i have no idea where that fountain is.
The "parking available" is just driving around the bock looking for street parking.
This hotel is a step below a Motel 6 or the sort of travel log you stay at only because you are too tiered to drive any farther.
Sheri
Sheri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2024
Nice room and location
Great receptionist. Very friendly and efficient. Room was large with a king and a double bed. Bathroom spotless, good shower with hot water and good flush. AC excellent. Location was good with about a 10 minute walk to the oceanside boardwalk (malecon). Good restaurants nearby. I would stay again. Good price.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 13, 2024
Excellent customer service.
Ortwin
Ortwin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 8, 2024
The service was so nice with us
the Hotel is simple but have everything in a good condition.
Emilia
Emilia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 9, 2024
Lisa
Lisa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2024
james
james, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2024
Shajira
Shajira, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 3, 2023
Lloyd
Lloyd, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2023
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2023
Best Staff Ever!!!
The staff was incredible.. from check in to check out.. absolutely WONDERFUL.. housekeeping as well. I will ALWAYS stay there when I come to town! Fabulous staff!!
Anthony or Lisa
Anthony or Lisa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2023
Rocio
Rocio, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 14, 2023
This was my first time at this hotel. I thought, maybe I'll give it a shot. When we arrived, we got our rooms and I notice there was a roach under the corner of the bed. >.< I also felt warm in the room, thought maybe the AC isn't low enough. I charged the setting and it didn't make much of a difference. There's also the wifi that wasn't working as good; and this is with the modem literally right outside the door. Then there's also customer service. We had to ask for a soap bar at the front desk just for them to let me know they don't have. Thankfully, I brought my body wash. Now, when leaving the hotel to go get lunch, we noticed there were 3 rooms that were being cleaned. Each with a soap bar on the side of the bed. We were basically lied to, over soap!? We asked again just to be lied to again for not having any soap bars when we passed 3 rooms with them on the bed. It's sad to have such customer service along with the other things listed. I really wanted to like this hotel. But I now understand why the price is low.
Jyoti
Jyoti, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2023
Oscar
Oscar, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
May 5, 2023
Ac not working. Not good water service .no soap washroom
MD ALI
MD ALI, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 2, 2023
Ishmael
Ishmael, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2023
Kenny
Kenny, 1-night trip
Verified Expedia guest review
2/10 Poor
Mar 14, 2023
I booked and paid for two separate rooms,
The desk insisted that I had booked one room for two people. I had to book another room in desperation.
The hotel is spotless!
andrea
andrea, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 1, 2023
Yes good i like it’s safe
MD ALI
Verified Expedia guest review
6/10 Good
Dec 20, 2022
Was an average hotel
ADRIAN
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2022
maria
maria, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 21, 2022
Great option for a short stay.
Clean, staff was helpful. Street parking, rooms a little small but for 2 people will be ok. Walking distance to the restaurant zone.