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Casa Azul Maya

3.0 star property
Beach aparthotel with pool bar, near Garrafon Natural Reef Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Azul Maya

Kayaking
3 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
Point of interest
Exterior
Standard Quadruple Room | In-room safe, desk, blackout drapes, soundproofing

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Lounge area
    Lounge area
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • 7 smoke-free apartments
  • Daily housekeeping
  • Private beach
  • 3 outdoor pools
  • Breakfast available
  • Free beach club nearby
  • Beach towels
  • Pool bar
  • Terrace
  • Front-desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Separate dining area
  • Living room
  • Terrace
  • Daily housekeeping
The price is $119
includes taxes & fees
$99 per night
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, soundproofing

Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
2 bedrooms
Ceiling fan
  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, blackout drapes, soundproofing

Standard Quadruple Room

Highlights

Separate dining area
Soundproofed
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
  • Studio
  • Sleeps 4
  • 2 King Beds

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Front of property

Izla Beach Front Hotel

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1005)
The price is $188
includes taxes & fees
$156 per night
Nov 26 - Nov 27
Izla Beach Front Hotel
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About the neighborhood

Map
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 1 min walk - 0.1 km
  • Isla Mujeres Sculpture Garden - 2 min drive - 1.3 km
  • Punta Sur - 2 min drive - 1.3 km
  • Dolphin Discovery - 4 min drive - 3.5 km
  • North Beach - 14 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Punta Sur - ‬20 min walk
  • ‪Mar Bella - ‬13 min walk
  • ‪IceBar Mexico - ‬2 min drive
  • ‪Kin Há Isla Mujeres - ‬1 min walk
  • ‪The Joint - ‬11 min walk

About this property

Casa Azul Maya

When you stay at Casa Azul Maya, you'll be within a 10-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. After splashing around at the 3 outdoor pools, you can unwind with a drink at the pool bar. Conveniences like kitchenettes are in all apartments, along with Smart TVs and free WiFi.

Languages

English, French, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Private beach nearby
  • Free beach club nearby
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Cribs (infant beds): MXN 500.0 per day

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: MXN 10 for adults and MXN 10 for children
  • 1 poolside bar
  • Couples dining
  • Private picnics

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MXN 500.0 per day

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room

Entertainment

  • Smart TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • Near the sea
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Outdoor pool access nearby
  • Bicycle rentals on site
  • Ecotours nearby
  • Theme parks nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 7 rooms
  • Romance packages available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 10 for adults and MXN 10 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Children & extra beds

  • Cribs/infant beds are available for MXN 500.0 per day
  • Rollaway beds are available for MXN 500.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Azul Maya offer free cancellation for a full refund?
Yes, Casa Azul Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Azul Maya?
Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Casa Azul Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Azul Maya?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Casa Azul Maya?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Azul Maya and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include access to a nearby outdoor pool.
Does Casa Azul Maya have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a microwave, cookware, and a coffee maker.
What's the area around Casa Azul Maya like?
Casa Azul Maya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes' walk from Capitán Dulché Museum.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Alma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Ana, 1-night trip
Verified Expedia guest review

8/10 Very Good

Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Sam, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amayrani, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The place is a gem. Super nice staff.
Theresa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Bruny, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Daniel, 1-night trip
Verified Expedia guest review

4/10 Fair

Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Risa, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thumbs up!
Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Laurie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pascal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gaylynn, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Brenda, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Emily, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Leigh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Aleksandr, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Aleksandr, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Es la segunda vez que nos quedamos alli. Y queremos volver por tercera vez dios mediante. Recomendable al 100 por ciento.
Luis Enrique Merino, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Danielle, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Brittanie, 7-night family trip
Verified Expedia guest review

2/10 Poor

Terrible service by hotel management and Hotels.co
Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Natasha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.
Gladys, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Quiet neighborhood with easy access right across the street to a beach club with a restaurant, stunning ocean and pools."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM