What can I say about this hotel, other than, I would never book it again. The internet is poor, I could not work whilst I was at this hotel. The hotel decided that I would need to pay $40 per night so that I can use good enough internet to work. Utterly ridiculous, and they consider themselves a five star hotel.
I will say that the bed was comfortable, I didn’t have any issues with the bed or beer. The duvet covers don’t actually fit the duvet itself.
The hotel rooms are pretty rundown, given that it doesn’t seem like an old Hotel I was surprised by how rundown and dirty the Hotel actually was.
I found the male reception staff to be incredibly rude. With management, not wishing to speak to their customers, throughout the entire 10 days. I never managed to speak to a manager as they point blank refused.
At the start of my trip, the food was actually okay in the hotel, but towards the end, the food seemed to have become increasingly worse and as such, I left quite a lot of food.
I paid $500 for an upgrade into a suite, this was a very bad decision as the suite that they put me in was right next to a train track and a school and as such I was up all night. To fix that, they downgraded my room into a standard room and refunded $450 of that charge. Again, this isn’t the sort of treatment that you would expect from a five star hotel. Even the bell boy confirmed that it was very loud. The staff at reception completely refused to refund the $50 for the interrupted sleep.