2/10 Poor
Oct 30, 2024
We pre-booked and paid for our rooms in May 2024 for an October stay. Come October, we showed up with confirmations in hand and was told that the rooms had been overbooked and we didn't have the rooms we requested. Staff was apologetic and immediately re-booked us with an Air bnb that had 1-bathroom/toilet for 12 people. We finally checked-in at around 10 pm but was told that we had to be checked out by 10 am due to a previous booking. Not sure how the overbooking happened but check 72-hours before you arrive regardless of having paid ahead for your stay.
Sofio
Sofio, 1-night family trip
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