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SHIBUYA STREAM HOTEL

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
In the heart of Tokyo, SHIBUYA STREAM HOTEL offers a stylish retreat. Enjoy a buffet breakfast, unwind with luggage storage and dry cleaning/laundry services nearby. With in-room WiFi and a 24-hour front desk, guests have praised the helpful staff and proximity to public transit.
$256 nightly
The total price is $282
Jun 22 - Jun 23

Popular amenities

  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Semi Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(94 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Cerulean Tower - 8 min walk - 0.7 km
  • Love Hotel Hill - 9 min walk - 0.8 km

Getting around

  • Haneda Airport (HND) - 42 min drive
  • Narita Intl. Airport (NRT) - 77 min drive
  • Shinsen Station - 13 min walk
  • Ebisu Station - 16 min walk
  • Daikan-yama Station - 17 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 17 min walk
  • Meiji-jingumae 'Harajuku' Station - 17 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬1 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪つけ麺屋 やすべえ - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

  • SHIBUYA STREAM HOTEL puts you in a great location, within just a 10-minute walk of Shibuya Crossing and Shibuya Sky. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from Tokyo Tower and Tokyo Midtown. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a quick walk: Shibuya Station is steps away.

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 35 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
    • The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 2800 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Weekly housekeeping

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person

Parking

  • Self parking costs JPY 2800 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided once every 3 days.

Also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Does SHIBUYA STREAM HOTEL offer free cancellation for a full refund?

Yes, SHIBUYA STREAM HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at SHIBUYA STREAM HOTEL?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SHIBUYA STREAM HOTEL?

Yes. Self parking costs JPY 2800 per night. Parking spots may be limited.

What are the check-in and check-out times at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at SHIBUYA STREAM HOTEL and nearby?

Recommended spots to visit include Shibuya Crossing (6-min walk) and Meiji Jingu Shrine (1.5 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.8 mi).

Are there restaurants at or near SHIBUYA STREAM HOTEL?

Yes, there's an onsite restaurant.

What's the area around SHIBUYA STREAM HOTEL like?

SHIBUYA STREAM HOTEL is a short 1-minute walk from Shibuya Station and 6 minutes' walk from Shibuya Crossing. Travelers say that the hotel is in a great location.

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Reviews

SHIBUYA STREAM HOTEL Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and great by multiple guests. (51 reviews)
  • Airport shuttle was convenient and easily accessible with options including train and taxi services. (11 reviews)
  • The air conditioning worked well and was quiet and responsive to temperature adjustments. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
Breakfast
Train station
View
Store
Lobby
Walking

Reviews

Verified

10/10 Exceptional

Great hotel, with excellent location, and a very helpful staff, very friendly
Alfred, 5-night trip
Verified

10/10 Exceptional

I love this hotel, the area, the service and all the staff
Claudia, 2-night trip
Verified

10/10 Exceptional

The room was great and location was amazing
Luara, 3-night trip
Verified

10/10 Exceptional

The hotel is at such a central location, that going anywhere was near and such a breeze. Good, spacious room that was clean, comfortable, and made for good rest. A place that’s truly a good stay! Will definitely book this again!
Marcus, 1-night trip
Verified

10/10 Exceptional

Great location, great breakfast, great view
Jacek, 2-night trip
Verified

10/10 Exceptional

Great hotel and location!!
Doris, 2-night trip
Verified

10/10 Exceptional

Perfect location on Shibuya, lots to eat, walking to all shopping and the heart of the neighborhood. Hotel was clean, friendly, helpful, will stay here again.
Adrienne, 2-night trip
Verified

10/10 Exceptional

Train station and great food near by
Brianna, 6-night trip
Verified

10/10 Exceptional

Clean hotel! Very kind staff.
Samuel, 5-night trip
Verified

10/10 Exceptional

Great multilingual front desk staff and housekeeping staff. Wonderful location.
Deluxe corner room
Shibuya Scramble with hotel behind it.
Maria, 5-night trip
Verified

10/10 Exceptional

Perfect location
Arshpreet, 10-night trip
Verified

10/10 Exceptional

I cannot recommend this hotel enough. Staff, amenities, they were incredible.
Sadie, 1-night trip
Verified

10/10 Exceptional

Great location
Dana, 4-night trip
Verified

6/10 Good

It was a nice hotel, but very pricey. The corner room was nice with a view, but very pricey. What is a real downer is that the hotel is very difficult to find. Also proximal dinner selections were not apparent and the staff was unable to afford suggestions. They have a free deink happy hour which is a plus. The breakfast is good.
New, 4-night trip
Verified

10/10 Exceptional

Really great stay, location was perfect for a first time visit to Tokyo, very central to everything and right on top of shibuya station. Good food options below and great service from the staff. We stayed in a corner room and it was lovely and very spacious.
Bianca, 3-night trip
Verified

10/10 Exceptional

The location was fabulous - direct access to trains, wonderful restaurants and a department store. The staff were so kind and helpful. I highly recommend staying here.
Christine, 2-night trip
Verified

10/10 Exceptional

We had a great & comfortable stay.
Joan, 3-night trip
Verified

8/10 Very good

Rooms were clean but slightly dated. Trains and shopping all around the hotel. Great location!
Johnny, 2-night trip
Verified

10/10 Exceptional

Excellent helpful staff, great room.
Adam, 6-night trip
Verified

10/10 Exceptional

We love Everything about this hotel, location amazing in the heart of Shibuya, connecting with Shibuya station, Shibuya scramble shopping mall, shibuya sky, 100s cafe and restaurant..this hotel is just "All in one" Everything you need just right infront of your sights. You get easily access to go to hachiko square and Shibuya square through the kompleks building. The hotel (lobby) stated on the 4th floor of shibuya stream kompleks building.Breakfast delicious, room interior and the whole hotel interior so beautiful and modern.Clean towel everyday clean room everyday! We love to stay here. Will come back again for sure. 10 out of 10!
Jan, 3-night trip
Verified

10/10 Exceptional

Great service
Elliott, 5-night trip
Verified

10/10 Exceptional

Clean, quiet, and convenient location
Ruwanthi, 2-night trip
Verified

10/10 Exceptional

Love the hotel!!! The location was so convenient, right on the center of everything. The room, the staff and amenities were great!!! Everyone were very helpful and nice. I will definitely stay here again when we come back to Japan.
Ngoc Anh, 5-night trip
Verified

10/10 Exceptional

Room was very clean, and staffs were great!
Kwun Ho, 8-night trip
Verified

10/10 Exceptional

Great stay! Great location
Kevin, 3-night trip