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Hotel Na'Lum

2.5 star property
Hotel within easy reach of Santo Domingo Handicraft Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Na'Lum

Exterior
Terrace/patio
Flat-screen TV
Reception
Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds) | Iron/ironing board, free WiFi, bed sheets

Family Room (3 Double Beds)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive - 3.4 km
  • Plaza 31 de Marzo - 4 min drive - 3.9 km
  • San Cristóbal de las Casas Cathedral - 4 min drive - 3.9 km
  • Na Bolom Cultural Museum - 6 min drive - 4.9 km
  • Guadalupe Church - 7 min drive - 5.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬3 min drive
  • ‪Don Rafita "Tacos y Gorditas - ‬17 min walk
  • ‪Quesadillas Tio Chano - ‬12 min walk
  • ‪La Luciérnaga Restaurante - ‬2 min drive
  • ‪Carnitas y Barbacoa Jaimito - ‬17 min walk

About this property

Hotel Na'Lum

Hotel Na'Lum puts you just a 5-minute drive from San Cristóbal de las Casas Cathedral. Free perks include WiFi and self parking.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite carport

Transfers

  • Airport shuttle from 7:00 AM to 7:00 PM*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Na'Lum offer free cancellation for a full refund?
Yes, Hotel Na'Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Na'Lum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Na'Lum?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Na'Lum?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is MXN 1200 per vehicle one-way.
What are the check-in and check-out times at Hotel Na'Lum?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Na'Lum and nearby?
Recommended spots to visit include Santo Domingo Handicraft Market (1.8 mi) and Arches of Carmen (1.9 mi), along with San Cristóbal de las Casas Cathedral (2.1 mi) and Plaza 31 de Marzo (2.1 mi).

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
JENIFER, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
JASMANY, 1-night trip
Verified Expedia guest review

6/10 Good

Maricela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was so unique, so quiet, it was a nice stay overall.
Anna, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, beautifully decorated interior.
Jackie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perlita, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good value
We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Ronald J., 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Laura, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very quite nice and clean , people very polite.
manuela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Brenda, 3-night family trip
Verified Expedia guest review

6/10 Good

The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
1-night trip
Verified Orbitz guest review

6/10 Good

Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Damaris, 1-night family trip
Verified Expedia guest review

2/10 Poor

Otilio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

La tranquilidad
claudia, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Raul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sn
CESAR, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Todo estuvo excelente, habitación, servicio y estancia.
Erika, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Genoveva, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien lo que necesitaba
Lorena, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Yessica Selene, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Exelente
Yesica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Jose Fernando, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Agradable
Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
David, 2-night family trip
Verified Hotels.com guest review