Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450
What's nearby
Cuauhnahuac Regional Museum - 2 min drive - 2.2 km
Forum Cuernavaca - 3 min drive - 2.7 km
AVERANDA - 4 min drive - 3.9 km
Galerias Cuernavaca Mall - 4 min drive - 4.4 km
Cuernavaca Cathedral - 4 min drive - 3.2 km
Getting around
Benito Juarez International Airport (MEX) - 93 min drive
Restaurants
el Camaron Guasaveño - 6 min walk
Taqueria Erendira - 8 min walk
KFC - 12 min walk
El Samborsito - 11 min walk
Carl's Jr. - 11 min walk
About this property
Hotel Jacarandas
Bring the kids when you stay at Hotel Jacarandas in Cuernavaca and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include 2 outdoor pools, an outdoor tennis court, and a children's pool.
Languages
English, Spanish
At a glance
Hotel size
86 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Childcare in room (surcharge)
What to do
Basketball
Racquetball/squash
Volleyball
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Wedding services
Porter/bellhop
Pool umbrellas
Facilities
Garden
2 outdoor pools
Full-service spa
Outdoor tennis court
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca
Frequently asked questions
Does Hotel Jacarandas offer free cancellation for a full refund?
Yes, Hotel Jacarandas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jacarandas?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Jacarandas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jacarandas?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Jacarandas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Jacarandas and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Jacarandas also has spa services and a garden.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Jan 11, 2023
Jesus
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2022
Excellent
M
M, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2022
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 18, 2022
Service, location for what I needed, and overall the property has everything you need
Adriana
Adriana, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2022
Sarahi
Sarahi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2022
excellent quiet clean and safe place ideal for my family
Sarahi
Sarahi, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jan 24, 2022
ES UN HERMOSO HOTEL,,,LASTIMA QUE ESTE TAN DETEREORADO,Y SI QUIERESDESCANSAR AQUÍ EN UN FIN DE SEMANA OLVIDALO HAY DEMASIADO DEMASIADO RUIDO AL REDEDOR IMPOSIBLE DESCANSAR
Jesus
Jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 1, 2021
The manager and staff were great. They gave super service. The manager graciously allowed me to stay two hours beyond check-out time.
Robert
Robert, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 4, 2021
Arturo
Arturo, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 17, 2021
The security was very rut and I very disappointed because was no friendly I was not coffee not breakfast not nothing for customer service I see very poor services .I will not recommend
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 1, 2020
Good but old
Good in general, even tough, bedrooms, beds and other services are old and outdated. A renovation should be an urgent priority.
Angel Gustavo
Angel Gustavo, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2019
If they have a 2 for one promotion for their buffets, take advantage of it. Well worth the price, incredible selection in all three daily buffets
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2019
Hardly changed since my last visit 28 years ago! Two very comfortable queen size beds, A/C works, breakfast and lunch buffets are very good.
Verified traveler
2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Feb 5, 2019
Verified traveler
2-night trip
Verified Orbitz guest review
10/10 Exceptional
Feb 5, 2019
Todo excelente, precios de promo por alimentos excelente
Verified traveler
2-night trip
Verified Orbitz guest review
8/10 Very Good
Jan 29, 2019
Good
You get what you pay
Roberto
Roberto, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2018
arturo
arturo, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2018
Great Hotel Stay
Although we only stayed one night, I found the hotel to be very nice. I liked the fact that everything goes quiet after certain hours, and you can stroll the beautiful grounds so peacfully. I took some great pictures. I would definitely recommend this hotel if you are traveling with children.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2018
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 28, 2017
Lovely grounds and pools, taff were very helpful. Food was not great
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Dec 22, 2022
Todo estuvo muy agradable, gracias por la atención.
MIGUEL ANGEL
Verified Expedia guest review
10/10 Exceptional
Dec 19, 2022
ENRIQUE
ENRIQUE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2022
Muy limpio, excelente servicio.
TANIA
TANIA, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2022
Instalaciones un poco viejas. Deben remodelar o actualizarse