When you stay at Arashiyama Benkei, you'll be within a 10-minute drive of Nijō Castle and Nishiki Market. Free perks include WiFi and self parking. Other highlights include 20 restaurants, a terrace, and a garden. The property is just a short walk to public transportation: Saga-Arashiyama Station is 11 minutes and Torokko Arashiyama Station is 12 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Transfers
Free train station shuttle*
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
20 restaurants
Traveling with children
Free local shuttle
What to do
Hot springs
Services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Window screens
Sleep well
Bed sheets provided
Freshen up
Electronic bidet
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 3300 for children
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
Also known as
Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto
Frequently asked questions
Does Arashiyama Benkei offer free cancellation for a full refund?
Yes, Arashiyama Benkei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arashiyama Benkei?
Sorry, pets aren't allowed.
Is parking offered on site at Arashiyama Benkei?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Arashiyama Benkei?
Check-in start time: 3:00 PM; Check-in end time: 7 PM. Check-out time is 11:00 AM.
What is there to do at Arashiyama Benkei and nearby?
Onsite recreation at Arashiyama Benkei includes hot springs. Arashiyama Benkei also has a garden.
Are there restaurants at or near Arashiyama Benkei?
Yes, there are 20 onsite restaurants.
What's the area around Arashiyama Benkei like?
Arashiyama Benkei is located on the boardwalk/promenade in Arashiyama, a short 4-minute walk from Arashiyama Station and 4 minutes' walk from Togetsukyo Bridge.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jan 20, 2020
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
Dec 24, 2019
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
CS
CS, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 16, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2019
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning.
I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense.
If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 23, 2019
This is a beautifully and perfectly located property and the food was excellent too
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2019
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!)
A fabulous experience. Highly recommend.
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2019
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Ms.Wang
Ms.Wang, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2019
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2019
It was very wonderful for the quality of service
Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Kuan hsun
Kuan hsun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2019
Wonderful experience! Will come back again
Yeung
Yeung, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2019
Great location! Great food! Great people! Great!
Verified traveler
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 5, 2019
Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2019
Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2019
I cannot say enough good things about this place. Everything from the service, food, ambiance is exceptional. The staff go above and beyond to meet your needs. I hope I will be fortunate enough to have the opportunity to come back someday. Truly the highlight of my family’s recent trip to Japan.
SCJ
SCJ, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2019
A beautiful setting along the river (try and get river view), with very attentive staff. We only had breakfast which was very nicely presented, and both Japanese and Western were excellent. One slight drawback is that there is essentially nothing open outside the Ryokan after 6pm. No restaurants and very few shops, so plan to eat early. There is a train stop very convenient.
McArthur
McArthur, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2019
Very personable and polite staff. Beautiful river view from room. We got the large room. The beds were comfortable. Room was always clean. The food was great. This is a real traditional ryokan experience. Great part of Kyoto. Close to monkey park, shops and restaurants.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2019
Amazing stay at this lovely ryokan. The staff were welcoming and accommodating. I had a lovely, memorable, and relaxing experience here during my one-night stay. Thank you!
M.L.
M.L., 1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
May 2, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
10/10 Exceptional
Apr 23, 2019
Without a doubt, this ryokan was a highlight of our two-week trip. Immaculate, traditional, with an unimaginable attaention to every detail. Real experience of traditional luxory.
Leo
Leo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2019
The staff was beyond amazing, the food they serve was unique and amazing. I took my mother on her first trip to Japan and she was so happy to stay here.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2019
The staff and meals were excellent. The view from our room was amazing, too. We were very happy with our stay here.
Would have liked coffee that we could make in the room early since the kitchen does not open until 7 :)
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2019
Amazing Japanese experience
We stayed two nights in the room with the private onsen and massage chair. The staff was so amazingly attentive to our every need and accommodated our request for an in-room dinner to celebrate our anniversary. They even gifted us a set of tea cups to celebrate. The onsen was amazing to have in the room and the room had a peaceful and quiet view of the riverfront. The traditional Japanese breakfast experience in the provided socks, pajamas and robes was also a must-do. The floor beds were not a problem and quite comfortable and the staff was very quick to set up and take down the room each morning and night in a way that did not disturb your day. The location is in walking distance to the bamboo forest and other nearby tourist sites but far enough away from the crowds. We recommend staying here if you want a truly relaxing and traditional Japanese experience that is convenient to the sites and shopping/eats in the area.