10/10 Exceptional
Sep 30, 2023
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Ace Hotel Kyoto
Pet-friendly hotel with restaurant, connected to a shopping center, near Nishiki Market
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Ace Hotel Kyoto
Photo gallery for Ace Hotel Kyoto
Overview of Ace Hotel Kyoto
9.6
Exceptional
Property highlights
- Pet friendly
- Free WiFi
- Laundry facilities
- Air conditioning
- Gym
- Restaurant
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- 24-hour fitness center
- Free use of bicycles
- Room service
- Coffee shop/cafe
- Meeting rooms
- 24-hour front desk
- Garden
- Front-desk safe
- ATM/banking services
For families
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Separate bathtub and shower
Room options
View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)
Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)
View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
About this area
What's nearby
- In Central Kyoto
- Nishiki Market - 7 min walk
- Shijo Street - 9 min walk
- Nijō Castle - 15 min walk
- Kyoto Imperial Palace - 19 min walk
- Kawaramachi Street - 19 min walk
- Yasaka Shrine - 27 min walk
- Kyoto Tower - 31 min walk
- Heian Shrine - 33 min walk
- Kyoto University - 41 min walk
- Kiyomizu Temple - 44 min walk
Getting around
Restaurants
- おうちごはん ここら屋御幸町本店 - 11 min walk
- 本家尾張屋本店 - 5 min walk
- 麺屋優光 - 1 min walk
- コムゴン - 6 min walk
- 麺や高倉二条 - 8 min walk
About this property
Ace Hotel Kyoto
Languages
English, Japanese, Korean
Sustainability
Sustainability practices
Housekeeping on request
Change of bedsheets on request
Change of towels on request
Eco-friendly toiletries
Garden
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Social distancing
Guest rooms kept vacant for 24 hours between stays
Safety measures
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 213 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Late check-in subject to availability
- Minimum check-in age: 20
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- Breakfast is not included in the Breakfast rate for children age 12 and younger.
- Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 20
Children
- One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs only, 2 total, up to 33 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
- Baby bath
- Bed rails
What to do
- Shopping
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
Facilities
- 1 building/tower
- Built in 2020
- ATM/banking
- Safe-deposit box at front desk
- Garden
- 24-hour fitness center
- Art gallery on site
- Designer stores on site
- Shopping mall on site
- Bicycle parking
- Banquet hall
- Reception hall
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Hand-held showerheads
- Portable shower seat
- Height-adjustable showerhead
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 43-inch flat-screen TV
- Satellite TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Wet bar
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Free crib/infant bed
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Bidet
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Free international and long-distance calls
Food and drink
- Refrigerator
- Free bottled water
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- LED light bulbs
Special features
Dining
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.
Fees & policies
Refundable deposits
- Deposit: JPY 15000 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4300 for adults and JPY 4300 for children
Children & extra beds
- Rollaway beds are available for JPY 6215.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of JPY 14300 per pet, per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
Guests are provided with hand sanitizer.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto
Frequently asked questions
Reviews
9.6
Exceptional
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness