Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060
What's nearby
Xalapa Cathedral - 11 min walk
Juarez Park - 12 min walk
Paseo de los Lagos Park - 14 min walk
Xalapeno Stadium - 16 min walk
Los Tecajetes Park - 4 min drive
Getting around
Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
General Heriberto Jara Intl. Airport (VER) - 123 min drive
Xalapa Station - 15 min drive
Restaurants
La Santa Dona - 2 min walk
Calufe Xalapa Centro - 5 min walk
Quinta Pico de Gallo - 4 min walk
Taqueria "El Rey del Taco - 2 min walk
Rey Pizza Diego Leño - 5 min walk
About this property
Hotel Imperial
Hotel Imperial is a great choice for a stay in Xalapa. For a bite to eat, guests can check out Palatino, which serves breakfast, lunch, and dinner.
Languages
English, Spanish
At a glance
Hotel size
34 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
Specific rooms only, restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:30 AM
Restaurant
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Television in common areas
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Mobile key entry
Special features
Dining
Palatino - This family restaurant serves breakfast, lunch, and dinner.
Fees & policies
Pets
Pet deposit: MXN 50 per stay
Pets are allowed for an extra charge of MXN 249 per pet, per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property only accepts cash.
Cashless transactions are available.
Also known as
Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa
Frequently asked questions
Does Hotel Imperial offer free cancellation for a full refund?
Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Imperial?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of MXN 249 per pet, per day, and there's also a deposit of MXN 50 per stay.
Is parking offered on site at Hotel Imperial?
Sorry, there's no onsite parking at Hotel Imperial.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 1:00 PM; Check-in end time: 7:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Imperial?
No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.
Are there restaurants at or near Hotel Imperial?
Yes, there's an onsite restaurant, Palatino.
What's the area around Hotel Imperial like?
Hotel Imperial is a short 7-minute walk from Los Berros Park and 10 minutes' walk from Palacio de Gobierno.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 8, 2018
Ezequiel
Ezequiel, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 16, 2014
Not a nice hotel
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
Verified Orbitz guest review
4/10 Fair
Aug 12, 2014
nOT NICE
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
Verified Orbitz guest review
4/10 Fair
Jul 24, 2014
Very low value hotel
This hotel is NOT recommended to anyone
Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect
There is no value here
We did not even have shampoo in our room. It was for sale at the front desk
Bathroom impossible to take a shower in
Beds are old and in bad shape
AP Super traveler
Verified Orbitz guest review
2/10 Poor
Jan 6, 2013
Stay at Hotel Imperial IF
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over?
Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service?
Want to hear every person in the entire building through paper thin walls?
Want to toss and turn on a beat up old mattress?
Want to hear and feel constant knocking to the wall behind the bed?
Want poor customer service?
Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Alex
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Buena elección para viajes emergentes.
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Santander
Santander, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Maria Dolores
Maria Dolores, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 22, 2024
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Hitzel
Hitzel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2024
Acogedora, excelente ubicación
PATRICIA I
PATRICIA I, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 19, 2023
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Raúl Agustín
Raúl Agustín, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 27, 2023
Eugenia
Eugenia, 5-night trip
Verified Expedia guest review
6/10 Good
Dec 30, 2022
Sin estacionamiento :(
El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Jose Antonio
Jose Antonio, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 22, 2022
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad
Demi
Verified Expedia guest review
2/10 Poor
Dec 18, 2022
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...
Eduardo Sebastián
Verified Expedia guest review
8/10 Very Good
Nov 28, 2022
Buen servicio
Omar
Verified Expedia guest review
4/10 Fair
Aug 17, 2022
Jesus
Jesus, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2022
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Fredy Ricardo
Fredy Ricardo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2022
Edson
Edson, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 6, 2021
Gerardo
Gerardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2020
ORQUIDEA
ORQUIDEA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 26, 2019
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2016
regular
regular
JORGE
Verified Hotels.com guest review
6/10 Good
Jul 2, 2016
Buen servicio
Bien en general, la television se ve en blanco y negro
JORGE
Verified Hotels.com guest review
6/10 Good
Jun 8, 2016
Cómodo y bien ubicado
Verified traveler
Verified Hotels.com guest review
6/10 Good
Aug 21, 2015
hotel practico por su ubicacion
Un hotel con personal muy amable y atento sin embargo las instalaciones no concuerdan con su costo!
son algo sencillas!