We chose this property to have our wedding ceremony. We had never been to Catalonia before but after viewing videos and reading reviews, we took a chance. The weddings department was outstanding!! Alejandrina was VERY responsive, patient and kind. On the day of our ceremony everything went off without a glitch. She took care of it all, was very professional as well as Veronica from weddings. Helpful, calm, professional and did everything to make it perfect!! Our photographer Lilo from Romanza was great. He had good energy and got tons of pictures for us!
The wait staff at Catalonia were great! Kind and helpful. From the buffet to the different restaurants we were treated kindly and warmly by them. From the buffet, Alberto, Rafael, Monserrat and Edgar always greeted us with smiles, sat us quickly and were on top of drinks and clearing the tables.
From The Grill - chef Fernando make delicious food, Manuel, Jesus, El Capitan and Yonathan (who served us on the night of our ceremony) were great also!
From Adelitas - Isabel and Arely gave great service with smiles, quickness and laughter.
From the lobby bar area we really clicked with Cresencia - she was sweet warm funny and very attentive.
Jacquline from front desk was helpful for many issues.
Now here's the down side and why we give few stars....This resort is just OK - for the rest find our G review and T advisor. Not enough space here to finish.