El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Playa del Carmen beachfront aparthotel with 6 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Exterior
SWIM UP JUNIOR SUITE | Balcony view
Interior
PREMIER LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free parking
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • 476 apartments
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free airport shuttle
  • Free theme park shuttle
  • Swim-up bar
  • Room service
  • Terrace
Feel at home
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $447
includes taxes & fees
$447 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Jetted bathtub
Hydromassage showerhead
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
  • Free airport shuttle
  • Free theme park shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

El Dorado Royale, Catamarán, Cenote & More Inclusive offers a private beach and puts you near activities like windsurfing. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 beach bars are great places to grab a cold drink. 2 poolside bars and a free airport shuttle are other highlights, and apartments offer up nice touches like free minibar items and jetted tubs. Fellow travelers like the helpful staff and restaurant.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Languages

English, Spanish

At a glance

DONE

Property size

    • 476 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free theme park shuttle
VPN_KEY

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Body scrubs
  • Aromatherapy
  • Body wraps
  • Manicures and pedicures
  • Ayurvedic treatments
  • Body treatments
  • Deep-tissue massages

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Dining

  • 6 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Towels provided
  • Soap
  • Slippers
  • Hair dryer
  • Shampoo
  • Bathrobes
  • Toilet paper

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • Mobile key entry
  • ATM/banking services
  • 24-hour front desk
  • Banquet hall

Things to do

  • Free theme park shuttle
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is there a pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at El Dorado Royale, Catamarán, Cenote & More Inclusive and nearby?
Have fun with nearby activities like horseback riding and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. El Dorado Royale, Catamarán, Cenote & More Inclusive also has 2 poolside bars and 2 beach bars, as well as a private beach and a garden.
Are there restaurants at or near El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 onsite restaurants.
Does El Dorado Royale, Catamarán, Cenote & More Inclusive have private spa tubs?
Yes, each apartment has a jetted bathtub.

Reviews

8.6

Excellent

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

From arrival and the two days that followed where excellent .. Booking for excursions was excellent. Communication using the app was easy and fast service with housekeeping and refilling the fridge. Second time service at Santa Fe restaurant was disappointing, slow service and cold food. Service at most restaurants didn’t really accommodate for a big group of seven people . Cats on the resort was a surprise cute but become annoying as they fight as well and some guests tend to feed them making them come back. Breakfast buffet was amazing and service was excellent. Pool was dirty for the rest of our stay tho not so appealing or enjoyable.
Jade, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, restaurants were great, food quality was great
JOSEPH, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana, 8-night trip
Verified Expedia guest review

8/10 Very Good

El transporte de carritos es un problema fuera de eso todo está excelente
Ivette Suheid, 3-night trip
Verified Expedia guest review

10/10 Exceptional

we LOVED everything at El Dorado Royale- very clean-the food is amazing, the staff very friendly. The only thing i would say could improve is the rides it does take quite a while to get picked up.
Araceli, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were so helpful! Everyone was so nice and helpful. The food was amazing. These are the most beautiful people I’ve ever met. The views were amazing! I would definitely come back here!
Michael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a place to relax and escape the world ! The staff could not be nicer and more helpful ! All around it has been our best vacation yet !
Nelson Fred, 5-night trip
Verified Expedia guest review

10/10 Exceptional

ELIAS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and variety of dining options. Very clean and modern accommodations.
Bradley William, 4-night romance trip
Verified Expedia guest review

4/10 Fair

I sat and thought about it for a day and a half and it was actually nothing I found unique or that I truly liked about the property .I did not realize I had any type of VIP service because it never felt like it once. The only good meal was the breakfast room service was unedible the majority of the time most of the restaurants are very far one night had to walk about 45 minutes one way just to eat a meal that was horrible and I have a medical condition with my knees when I spoke to the manager the next day I asked him where the golfcarts were that was supposed to be picking us up throughout the evening he said oh last night the owners of the resort were there and they were using them for their personal use ! I was absolutely floored! so I was the answer to my VIP service the following day I couldn't walk I had ice on my knee at the pool all day. Our room was absolutely filthy the whole trip no matter how much I left in the room for a tip or what I asked them to do literally filthy I wish I could add pictures I have so many! I absolutely do not recommend this Resort it was one of the worst I've ever been to
Mindy, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Absolutely gorgeous property. Loved all the pools and plenty of daytime activities. Would have enjoyed more restaurant options, though.
Kimberly, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
JOSE, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our 5th time here. We absolutely love this resort. The food is fantastic, the drinks are fabulous. The staff is so friendly. Our favorite was Roberto, he served us breakfast and we saw him again while eating our pizza. Loved the fact that he remembered us from last year too. Such a happy and pleasant atmosphere, wherever we go. The entertainment at night was incredible ( the acrobatic show). We would go to the Martini bar after dinner and try a new martini every night. This resort does not disappoint. We have always enjoyed our time here. So peaceful and relaxing! We will definitely be returning again. We have tried several other resorts through the years and we find our way back to El Dorado. Zero complaints here! There’s just no comparing! They do a fantastic job to keep everyone safe and comfortable!!! See yall next year El Dorado Royale!!
Judith, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very ice properties, good food extremely quiet.
Corrin Marie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience
Lizzete, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best
Darsh, 3-night trip
Verified Expedia guest review

6/10 Good

William, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing, very friends hospitable. Great food options
Joseph, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my time at El Dorado Royale The staff are welcoming, helpful and kind. The facilities are well kept, consistently maintained and of excellent quality. The resort is big enough that nothing was too busy but small enough that you can walk around with no trouble, or there are shuttles to take you where you want to go, though their timing seems quite random. Each restaurant offered something unique and you won't find yourself bored of the food. I stayed here for 8 nights and ate somewhere different every night. The more inclusive package's beach trip and catamaran ride was incredible and the snorkeling alone made it good value. This also gave us access to another trip to a ranch which we didn't get around to doing. There are activities to do around the resort daily. We did rifle shooting one day. In the evening there is entertainment on which was fun and there's a bar open until late every night. Booking activities through the travel department was easy enough though not cheap. Be prepared to pay if you're interested in the days out but they are good trips. They will pick you up from the hotel for whatever you're doing and drop you off afterwards so it's quite stress free. The only (minor)issue I had during my stay was a small pest problem where the Coatis would get at the plates left outside rooms after room service and make noise and leave a mess. One seemed to be living in a boxoutside our room but not much was done about it after I made the staff aware.
Ifan, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good for couples
denisa, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A total 5 star resort. I will be back
Salvador, 4-night family trip
Verified Expedia guest review

6/10 Good

The entertainment was bad and boring. They need. New event coordinator ASAP.
Talita, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent the only thing I did not like is that you need little cars to move around the resort since it’s so big and they take 20 mins to pick you up. The food was delicious and the free activities were very fun. Recommend this resort 10/10.
Emmily, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

We had a great stay! Everything was beautiful and very clean. The staff were amazing! Our only wish was that each restaurant was open everyday. Especially the main pool restaurant for lunch.
Ashley, 5-night romance trip
Verified Expedia guest review