2/10 Poor
Dec 16, 2024
I had to change my room 4 times, I requested that my room be cleaned and that not be done. When I left on day 4 I had four days of towels, wash clothes and other rags left on the floor and my trash was never emptied! Oh this was the best part roaches upon my arrival and on my second day in the morning in my 2nd room. No signs that you must bring your used laundry to the front desk to receive new ones nor about you must put your own trash out at the end of a hallway. My third room had some type of particles on the vent system. The window seals had old dead bugs and I had to ask that it be cleaned up, this was the fourth room that I had to move to. This was by far the worst experience I’ve ever had in my life! This place of business have to do better with customer and room service!
Darchelle
Darchelle, 4-night family trip
Verified Hotels.com guest review