CARRETERA PANORÁMICA KM 14.800, COLONIA LAS HUERTAS, Guanajuato, GTO, 36015
What's nearby
University of Guanajuato - 8 min walk - 0.7 km
Union Garden - 12 min walk - 1.0 km
Juarez Theater - 13 min walk - 1.1 km
Alley of the Kiss - 15 min walk - 1.2 km
Mummies Museum - 6 min drive - 3.3 km
Getting around
Bajío Intl. Airport (BJX) - 41 min drive
Airport shuttle (surcharge)
Restaurants
Oajillo - 9 min walk
Tamales y Antojitos Luzma - 8 min walk
Carnitas Patlan - 7 min walk
Los Campos - 10 min walk
Bartola - 12 min walk
About this property
Hotel Casa 12 Reales
When visiting Guanajuato, Hotel Casa 12 Reales is a great choice to consider. Guests can be pampered with massages at the spa. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 66 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls and litter boxes available
Pet sitting services offered
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free uncovered onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Full-service spa
Massage/treatment rooms
Accessibility
Accessible airport shuttle
Handrails in hallways
Hallway handrail height (inches): 24
Handrails in stairways
Stairway handrail height (inches): 24
Closed captioned TV
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
First-run movies
Netflix
Hulu
Streaming services
Pay movies
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath. The spa is open select days.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge of MXN 299 (subject to availability)
Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of MXN 200
Children & extra beds
Cribs/infant beds are available for MXN 50.0 per day
Rollaway beds are available for MXN 150.0 per day
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 150 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos
Frequently asked questions
Are pets allowed at Hotel Casa 12 Reales ?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Pet-sitting services, food and water bowls, and litter boxes are available.
Is parking offered on site at Hotel Casa 12 Reales ?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casa 12 Reales ?
Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.
What are the check-in and check-out times at Hotel Casa 12 Reales ?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. There's a charge of MXN 299 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel Casa 12 Reales and nearby?
Hotel Casa 12 Reales has a spa.
What's the area around Hotel Casa 12 Reales like?
Hotel Casa 12 Reales is a short 8-minute walk from University of Guanajuato and 11 minutes' walk from La Paz Square.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 29, 2024
Good Stay (just outside town)- Hard Bed
It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Carlos
Carlos, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 12, 2024
Si bien el lugar se encuentra cerca del centro, no parece sencillo trasladarse caminando. Aún así, es un lugar que vale la pena por la cercanía y porque la relación calidad-precio es justa. El mayor contra es el ruido de los automóviles si tu habitación es del lado de la calle pero la vista desde ahí es linda. El mayor pro es la atención del recepcionista, hablando de Saúl específicamente. Siempre estuvo atento a las inquietudes y solicitudes de nosotros sus huéspedes. Muy buena experiencia en general. ¡Gracias!
María
María, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 8, 2024
Irma Rosario
Irma Rosario, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 19, 2024
Magnolia
Magnolia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2024
Magnolia
Magnolia, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 6, 2024
Good decision for us!!!
Great welcoming staff. Kudos to Saul and the rest.
Cute rooms with a view to the city. To get Downtown you just walk around the corner and descend for fifteen minutes.
Safe city good hotel, free parking.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 24, 2024
The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.
Gloria
Verified Expedia guest review
4/10 Fair
Jan 12, 2024
Ruben
Ruben, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 1, 2024
The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets.
there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!
Xiaojing
Verified Expedia guest review
4/10 Fair
Dec 31, 2023
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2022
Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Lucina
Lucina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2021
Location
Jose
Jose, 4-night family trip
Verified Expedia guest review
2/10 Poor
Nov 15, 2021
Wendy Alexandra Fuentes
Wendy Alexandra Fuentes, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2021
Amazing customer service! We stayed in a 3 bed room. Very clean and beautiful view. When we arrived the staff helped me get a taxi at the bus station to the hotel. We were able to book some tours through them directly with a discount. There was continental breakfast every morning till noon and if you’d like something different they can make it for an additional small cost. You can order food to your room till 9pm and beverages are available after only. Place is about 15min walking from the main plaza. My family and myself would definitely stay here again. The owners are amazing people we got to chit chat a bit with. I’d recommend this place to anyone.
Jeannifer
Jeannifer, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2021
Darius
Darius, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2021
Had an amazing weekend in Guanajuato the hotel has an awesome view to city center super nice super clean and super friendly 💯 % recommend it
Hector
Hector, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2021
Gran experiencia
Un excelente servicio, recibí información sobre la ciudad y sus atracciones desde antes de llegar, atención personalizada por los dueños del hotel, siempre atentos y amables, lugar muy limpio. Excelente servicio de inicio a fin.
Martha Maria
Martha Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2021
Very good service
Pros:
*Very good service.
*They help with tours, recommendations and directions on how to get or move to the downtown area or tourist places.
*The location is in quiet area. The bus passes front the hotel in case you don't want to walk. The hotel bassically is 3 properties (like 3 big houses) in which are split in diferent and independent rooms.
*The parking area is located in one of those properties.
Cons:
At the time of the stay they did not accept (credit or debit) cards for any payment. So prepare with cash or confirm before you arrive.
Jesus
Jesus, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2021
Excellent place to stay.
Very friendly reception. Informative. Clean, Quite and relaxing.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2021
The owners were so nice and very helpful. They took care of all my tours and needs white staying here almost 4 nights. The breakfast was excellent and was included in my stay. I loved the location because its at the Panoramic Road and has great views...is also walking distance (all though uphill and down hill which i loved!). I cant wait to stay here again! Thann you for taking care of this Filipina (the girl from.the Philippines) muchas gracias por todo!
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2024
fue muy agradable el lugar, me gusto que la camarista se hubiera preocupado de si nos faltaba algo en la habitación
Isaura Vianey
Isaura Vianey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Tomasa
Tomasa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Comodo y agradable
El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar