Hotel Blanco Tulum

3.5 star property
Tulum hotel with outdoor pool and restaurant, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Blanco Tulum

Outdoor pool
Balcony
Hot stone massages, deep-tissue massages, Swedish massages, massages
Reception
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $133
includes taxes & fees
$110 per night
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Down duvet
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Down duvet
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Coba entre gama oriente y asteroide, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 11 min walk
  • Tulum Mayan Ruins - 6 min drive
  • Playa Ruinas - 7 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Cancun Intl. Airport (CUN) - 90 min drive
  • Airport drop-off service

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪La Coqueta - ‬6 min walk
  • ‪Boston’s Tulum - ‬2 min walk
  • ‪Azul Cafe - ‬3 min walk
  • ‪Escama - ‬4 min walk

About this property

Hotel Blanco Tulum

Hotel Blanco Tulum features a rooftop terrace and puts you within a 15-minute walk of Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Water dispenser

What to do

  • Foosball

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 2.50 per person, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Blanco Tulum Hotel
Hotel Blanco Tulum Tulum
Hotel Blanco Tulum Hotel Tulum

Frequently asked questions

Does Hotel Blanco Tulum offer free cancellation for a full refund?
Yes, Hotel Blanco Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Blanco Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Blanco Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Blanco Tulum?
Sorry, there's no onsite parking at Hotel Blanco Tulum.
Is airport shuttle service offered by Hotel Blanco Tulum?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 100 per vehicle.
What are the check-in and check-out times at Hotel Blanco Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Blanco Tulum and nearby?
Hotel Blanco Tulum has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hotel Blanco Tulum?
Yes, there's an onsite restaurant.
Does Hotel Blanco Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Blanco Tulum like?
Hotel Blanco Tulum is in Tulum City Center, a short 11-minute walk from Tulum National Park and 10 minutes' walk from Hunab Lifestyle Center.

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

A nightmare… avoid !!!
The attitude of the two girls at the reception of this hotel extremely disappointed me. When I arrived I wanted to go to the bathroom and they sent me to the 3rd floor and the elevator didn't even work. To finally open a WC available a few steps away in reception. Also, on the second day I had a problem with one of their very used bikes…..And they tried to make it look like it was me who broke the bike….I noticed an attitude negative towards them, instead of trying to solve the problem. They practically accused me that I was the one who broke the bike! the room is old and there were women's black hairs on the floor… the TV doesn't work well… A nightmare! avoid!!!
Georges, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Some areas of The hotel are still in under construction and the streets around are the same and there is no parking lot you have to park on the street
Luis Agustín Sancha, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Jasmin N, 6-night trip
Verified Expedia guest review

6/10 Good

Bernardo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Broken bathroom tap, construction on the hotel side makes a terrible noise. Full of mold throughout the hotel and inside the rooms there are some areas with mold. The location is great for anyone interested in going to the cenotes. Tulum does not have public beaches so if you want to go to the beach it is better to choose a hotel by the sea.
Suesia, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Malaika, 3-night trip
Verified Expedia guest review

2/10 Poor

Absolutely terrible.
Amber, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

James, 2-night trip
Verified Expedia guest review

6/10 Good

deshani, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

I stayed in Hotel Blanco Tulum for my bithday and I had an amazing time!! Hotel was clean, the room had AC and was right the way I wanted it. The staff was really nice and accomodating. They made a very nice surprise for me on my day and they added a very personal touch. The bartender, Lucas, made very good drinks ant the pool was very relaxing. As a solo woman traveler I felt safe and it's a very important aspect of my trip. I struggled a little with communicating with the staff since I am not fluent in spanish.
Sasha, 3-night trip
Verified Expedia guest review

6/10 Good

Locación buena, sin embargo tomar MUY en cuenta que el hotel está junto a un bar/restaurante y todas las noches son super ruidosas. Frente al local hay un supermercado y varios lugares de comida para visitar. Es necesario rentar ATV, scooter o auto para conocer las zonas.
Verified Expedia guest review

2/10 Poor

Jazmin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was so nice! they made my stay enjoyable. I traveled with the worst people to tulum and the staff here made me feel so welcome. The food was so good too and the drinks had me not caring how much I was getting burned in the rooftop pool hahaha. Only thing is I wish the pool closed later. I felt so safe here and the security guard was also so nice! I’ll be back!
Verified Expedia guest review

4/10 Fair

Disappointing, look somewhere else.
This stay was really disappointing, for the location, cleanliness, and staff. First, the pictures (especially those of the pool area), make you think of a much wider and peaceful place than it actually is. Secondly, the bed sheets in the room had stains, the towel I was given for the swimming pool also had stain, and the towels in the room had stains as well! Moreover, only one of the three girls I spoke to at the reception could speak a decent English. One of them, in the morning, seemed like she still had to fully get up: I told her that I would like to get and pay for breakfast, and she took 1/2 minutes without saying anything nor looking at me, to then show me on her phone a Google translation saying "Breakfast is not included in your stay", and I had to improvise Spanish to let her understand I was willing to pay to add it. Last but not least, I knew my checkout was at 12pm. Since no one knocked at my door, I was still in the room at 12:15, obviously ready to leave. I got a reminder call from reception, and I went there immediately to check out. There, the girl, (in Spanish!) informed me that I would have had to pay 200 pesos for a late check out, which of course I did not accepted and she then said it was fine. Overall the stay was disappointing and the staff I met unprepared.
Giulia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy limpio excelente servicio a la entrada de Tulum frente a supermercado no tiene estacionamiento, acogedora pequeña área de alberca en el techo
Jose, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Lucinda, 4-night trip
Verified Expedia guest review

4/10 Fair

Near where I wanted to be, elevator not working, pool not that clean, hear shooting outside and hotel recommend to stay in hotel that day, didn’t feel safe
Guillermo, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Staff was helpful and friendly. Rooms were cute, bed was really firm tho.
Tracy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect location in Tulum with a bar, restaurant, rooftop pool, and less than 5 minute drive to everything. Easy parking with a convenient Chedraui superstore across the street. Staff are amazing at this property!
John, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dorian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really loved our stay here. Staff was absolutely wonderful! Supermarket across the road which was very convenient and location was between city centre and beaches so we were pretty happy! :)
Ruth, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Ashley, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Loved my stay
Andre, 4-night family trip
Verified CheapTickets guest review

8/10 Very Good

good location
Juan, 2-night romance trip
Verified Expedia guest review