Delek Tulum

3.5 star property
3.5-star beachfront hotel with outdoor pool, near Tulum Beach

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Delek Tulum

Photo gallery for Delek Tulum

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Exterior
Standard room, Limited view | In-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; local cuisine, beach views
Small Cabanas Partial Ocean view | Bathroom | Hair dryer, bathrobes, towels, soap

Overview of Delek Tulum

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The price is $305
Price available on 10/6/2023
Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Room service
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathrobes
  • Free self parking
  • Kids' menu

Room options

Superior Garden View

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard room, Limited view

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Double Room, 1 Queen Bed, Garden Area

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

Small Cabanas Partial Ocean view

  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Master Suite Ocean view

  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Master Suite Oceanfront Beach Terrace

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Master Suite Oceanfront big terrace

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 3 min drive
  • Tulum National Park - 5 min drive
  • Las Palmas Public Beach - 16 min drive
  • Playa Paraiso - 18 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Gran Cenote - 12 min drive
  • Soliman Bay - 35 min drive

Getting around

  • Tulum, Quintana Roo (TUY) - 26 min drive
  • Cancun Intl. Airport (CUN) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Arca - 5 min walk
  • La Zebra Restaurant - 9 min walk
  • Safari - 3 min walk
  • Cenzontle - 2 min walk
  • Hartwood - 4 min walk

About this property

Delek Tulum

At Delek Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just steps from Tulum Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Offering a beachfront location, Tatewari serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include a beach bar, a snack bar/deli, and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Deposit is payable by bank and is due within 72 hours of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to women only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scooter/moped rentals
  • Ecotours nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Room amenities

Be entertained

  • MP3 docking station

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Dining

Tatewari - This beachfront restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 19 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 19–19 for adults, and USD 16–16 for children
  • Airport shuttle service is offered for an extra charge of USD 185.60 per vehicle (return, maximum occupancy 5)
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
  • There is a service fee of USD 19 per night

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 18 costs USD 185.60 (return)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Does Delek Tulum offer free cancellation for a full refund?
Yes, Delek Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Delek Tulum?
As of Sep 22, 2023, prices found for a 1-night stay for 2 adults at Delek Tulum on Oct 6, 2023 start from $305, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Delek Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Delek Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Delek Tulum?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay.
Is parking offered on site at Delek Tulum?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Delek Tulum?
Yes, an airport shuttle is available. The charge is USD 185.60 per vehicle return.
What are the check-in and check-out times at Delek Tulum?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 100 (subject to availability).
What is there to do at Delek Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Delek Tulum also has a garden.
Are there restaurants at or near Delek Tulum?
Yes, Tatewari offers beachfront dining and local cuisine.
Does Delek Tulum have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Delek Tulum like?
Delek Tulum is located a short 1-minute walk from Tulum Beach.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I will be back
My stay was amazing, beautiful hotel with the best location in tulum. Special thanks to Abigail at front desk.
Kosilisochukwu, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved our stay at this beautiful place!
Anjit, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is amazing. So friendly and really care about their property! Accommodations are top notch and really gives you the beach / jungle vibe. Complimentary coffee and fresh pasties every morning is the best. Definitely gets loud at night but the ear plugs are there if needed! We cannot wait to coke back. Thanks you to everyone at DELEK Tulum
Michael, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

David, 8-night trip
Verified Orbitz guest review

8/10 Very Good

Overall my stay was pretty enjoyable. I really like the spacious room and ocean view. And the service was always attentive and nice. My only complaint is about the water. The first day the water tasted really salty while brushing my teeth. And on my second day the water started to have a very strong bleach smell which is even worse. I also stayed at another hotel this time in Tulum and didn’t encounter such problem. So I think the problem is just with Delek.
Verified Expedia guest review

6/10 Good

Erika, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great property, but you will hear music all the time which makes it difficult
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Oh wow! Where do I start. First of all I never do these reviews but I had to for this place. IT IS PERFECTION! From the moment we arrived we were greeted with the most amazing hospitality. Welcome drinks and a surprise birthday cake as it was my birthday. The property is beautiful and every single employee is eager to help. The rooms are beautiful and remind me of a bungalow. I read on one review a complaint about hot water but our water was HOT HOT. And while we did stay out and enjoy Tulum until pretty late (come on we are on vacation) we never had any problems going to sleep because of noise. (another complaint I read). You are close enough to all the party life but far enough away if you don’t enjoy that life. The food and drinks on site are amazing, we ate there several times a day. Ohhhh and waking up to coffee and pastries on your front porch was just icing on an already perfect cake!!! If you’re questioning where to book (as I was) book here. IT WAS AMAZING!!! I’m already planning our next trip.
Angela, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property location is amazing. In the middle of everything. The rooms are rustic so don't expect a 5 star room but it's just different. Not your traditional room but it's the best for that type. People complain about no hot water in other reviews but u really don't need hot water as the water in warm naturally. If you leave the water on for a long while u get hot water. That's normal. The one thing that might bother other people is the loud music from the bars near by. For me it was not a problem because I'm heavy sleeper. For your information the music stay late on Friday and Saturday but other days it's not an issue. I would stay there again. There beach is nice and clean but a bit wavy. Staff are super friendly and go out of their way to help.
Elias, 2-night romance trip
Verified Expedia guest review