Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.
Thang Long Water Puppet Theatre - 5 min walk - 0.4 km
Hoan Kiem Lake - 6 min walk - 0.6 km
Hanoi Opera House - 9 min walk - 0.8 km
Hanoi Old Town Night Market - 10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km
Getting around
Noi Bai Intl. Airport (HAN) - 38 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Long Bien Station - 18 min walk
Hanoi Railway Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Bánh Xèo Zòn - Lò Sũ - 1 min walk
Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 1 min walk
Bún Riêu - 3 min walk
Colette French Bistro & Wine Bar - 2 min walk
Phố Biển - Sea food - 5 min walk
About this property
Alisa Hotel & Spa
When you stay at Alisa Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, Hanoi Opera House and Hanoi Old Town Night Market are within just a 10-minute walk. Fellow travelers love the helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Full-service spa
Massage/treatment rooms
Lockers available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Alisa Hotel & Spa has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.
Dining
Alisha Hotel Restaurant - This buffet restaurant serves breakfast only.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Alisa Hotel & Spa offer free cancellation for a full refund?
Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alisa Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Alisa Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Alisa Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.
What are the check-in and check-out times at Alisa Hotel & Spa?
You can check in starting at 2 PM. Check-out time is 10:30 AM.
What is there to do at Alisa Hotel & Spa and nearby?
Alisa Hotel & Spa has a spa.
Are there restaurants at or near Alisa Hotel & Spa?
Yes, there's an onsite restaurant, Alisha Hotel Restaurant.
What's the area around Alisa Hotel & Spa like?
Alisa Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Alisa Hotel & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 29, 2024
The staff were very friendly and ready to assist our requesrs.
Christopher
Christopher, 8-night trip
10/10 Exceptional
Nov 2, 2024
Clean and friendly.
Lindsay
Lindsay, 1-night trip
10/10 Exceptional
Oct 13, 2024
Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk
buk, 5-night trip
8/10 Very good
Aug 22, 2024
Very friendly staff
vincent
vincent, 1-night trip
10/10 Exceptional
Apr 11, 2024
Ver helpful staff rooms serviced daily and are a good size handy location
Sarah
Sarah, 3-night trip
10/10 Exceptional
May 4, 2024
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
michael
michael, 5-night trip
10/10 Exceptional
Mar 27, 2024
Nice comfortable beds. Friendly and very helpful staff.
Ponekham
Ponekham, 1-night trip
8/10 Very good
Dec 22, 2023
Very friendly and helpful staffs.
Verified traveler
2-night trip
10/10 Exceptional
Sep 8, 2024
Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana
Liyana, 1-night trip
8/10 Very good
Sep 20, 2022
Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey
Lindsey, 1-night trip
10/10 Exceptional
Oct 16, 2024
good
MASAYA
MASAYA, 4-night trip
10/10 Exceptional
Jan 22, 2024
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
christine
10/10 Exceptional
May 21, 2023
It is close to the Opera House in old town and seafood buffets .
Bing
Bing, 1-night trip
6/10 Good
Apr 20, 2024
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie
Marie, 1-night trip
10/10 Exceptional
Mar 5, 2023
Lovely staff at the reception desk very charming and helpful
Linda H
Linda H, 2-night trip
10/10 Exceptional
Nov 7, 2023
Super comfortable
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander
Alexander, 2-night trip
10/10 Exceptional
Nov 17, 2022
Location.
Paul
Paul, 3-night trip
10/10 Exceptional
Apr 2, 2023
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Jason
Jason, 2-night trip
8/10 Very good
Jan 1, 2024
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Peter
Peter, 5-night trip
10/10 Exceptional
Jan 7, 2023
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter.
Would definitely return.
Ivan
8/10 Very good
May 28, 2023
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Robert
Robert, 4-night trip
4/10 Fair
Nov 21, 2023
This property is way past its prime. The staff is lovely though.
Ludovic
Ludovic, 3-night trip
8/10 Very good
Mar 25, 2024
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Raimey
Raimey, 2-night trip
10/10 Exceptional
Jun 19, 2023
Good
Thuc Vy
Thuc Vy, 1-night trip
2/10 Poor
Oct 14, 2022
Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.