You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Castle Collection - 14 Cook Street
The Castle Collection - 14 Cook Street offers a great location, putting you within just a 10-minute walk of Liverpool ONE and Royal Albert Dock. Apartments feature bonuses like kitchens and washers/dryers, along with flat-screen TVs and free WiFi.
Languages
Czech, English, Lithuanian
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Internet
Free WiFi
Parking and transportation
Offsite parking within 1969 ft (GBP 9.00 per day); discounts available
Family friendly
Cribs (infant beds): GBP15
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Toaster
Electric kettle
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Towels provided
Hair dryer
Toilet paper
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
Flat-screen TV with digital service
Laundry
Washer/dryer
Laundry facilities
Work spaces
Desk
Comfort
Heating
Fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Limited housekeeping
Iron/ironing board
Luggage storage
Location highlights
Near a train station
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
8 rooms
Fees & policies
Refundable deposits
A damage deposit of GBP 150.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for an extra charge
Parking
Parking is available nearby and costs GBP 9.00 per day (1969 ft away)
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Castle Collection 14 Cook Street Apartment Liverpool
Castle Collection 14 Cook Street Apartment
Castle Collection 14 Cook Street
Castle Collection 14 Cook
The Castle Collection 14 Cook Street
The Collection 14 Cook Street
The Castle Collection - 14 Cook Street Apartment
The Castle Collection - 14 Cook Street Liverpool
The Castle Collection - 14 Cook Street Apartment Liverpool
Frequently asked questions
Does The Castle Collection - 14 Cook Street offer free cancellation for a full refund?
Yes, The Castle Collection - 14 Cook Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Castle Collection - 14 Cook Street?
Sorry, pets aren't allowed.
Is parking offered on site at The Castle Collection - 14 Cook Street?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Castle Collection - 14 Cook Street?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Does The Castle Collection - 14 Cook Street have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around The Castle Collection - 14 Cook Street like?
The Castle Collection - 14 Cook Street is in Liverpool City Centre, a short 4-minute walk from Liverpool James Street Station and 3 minutes' walk from Liverpool ONE.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 7, 2024
Great place to stay
Clean and comfortable accommodation , layout of the amenities was great too
Sylvia
Sylvia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Lee
Lee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Denise
Denise, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Property is well located for centre of Liverpool, and is truly huge.
Decor is rather tired and dated, but it wasn’t expensive for it's size.
My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs.
My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Peter
Peter, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Linda
Linda, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 5, 2024
Danilo
Danilo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2024
Excellent
Brilliant apartment, comfortable, clean and tidy with everything you could need.
Daniella
Daniella, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2024
So L it was lovely
What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Timothy
Timothy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2024
allan
allan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2024
Absolutley outstanding property
This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Great Place to Stay in the City Centre
This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
May 12, 2024
Pleasant trip with friends
The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep.
Location - Fab
Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Louise
Louise, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2024
Janet
Janet, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 4, 2024
Great place to stay for all acitivites in Liverpool.
Everything was in walking distance including bars, restaurants and sight seeing attractions.
A very short walk to the cavern quarter and approx 10mins to Albert dock.
Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Ellie-Mae
Ellie-Mae, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Mar 31, 2024
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.
Niall
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2024
Home from home
Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry.
Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard!
Very quiet accommodation and very spacious. Will book again thank you.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2024
Great Location, Very comfortable.
Laurie
Laurie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2023
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
Deborah
Deborah, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2023
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2023
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2023
Gareth
Gareth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2023
Sophie
Sophie, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2023
Great location and comfortable stay.
PAULA
PAULA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2023
This apartment was ideal for visiting Liverpool and very central location. Comfortable beds too.