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Palm Garden Lodge

2.5 star property
Nyayumba beach hotel with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Garden Lodge

Garden
Lobby
Family Apartment | Living area
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom | Bed sheets
Front of property

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free breakfast
  • Non-smoking

Room options

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Pool
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Free parking
Free WiFi
7.6 out of 10, Good, (4)
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At a glance

DONE

Hotel size

    • 8 rooms
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Arriving/Leaving

    • Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
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Transfers

    • Airport shuttle*
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Other information

    • Smoke-free property

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Un personnel très serviable et un service irréprochable
RICHARD, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
RICHARD, 1-night romance trip
Verified Hotels.com guest review