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Palm Garden Lodge

2.5 star property
Nyayumba beach hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Garden Lodge

Garden
Front of property
Lobby
Family Apartment | Living area
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom | Bed sheets

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Free breakfast
  • 24/7 front desk

Room options

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7.6 out of 10, Good, (4)
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Reviews

6.6

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Un personnel très serviable et un service irréprochable
RICHARD, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
RICHARD, 1-night romance trip
Verified Hotels.com guest review