4/10 Fair
Feb 10, 2025
A great location for us and we have stayed a number of times without issue. This time, the "suite" was a repurposed condo. The TVs were too small, the refrigerator was bro9ken and the repairman could not communicate in English (and my Spanish is worse than his English). We booked a early arrival and it took four hours to get this room ready. There was one couch was so far away from the wall with the TV that I could not read words on the screen. The room was a long way from the lobby. Particularly hard on we seniors. The ice machine on our floor and the one below was out of order. And the grout in the shower looked like it may not have been cleaning in quite a while.... maybe something growing.
As I said, we had been here a number of times with a beautiful room with a view of the beach and at a price far below the almost $800 that we paid for two nights. I would not recommend this resort.
Verified traveler
2-night trip
Verified Hotels.com guest review