8/10 Very Good
Jan 22, 2025
Perfect for hospital visits
The hotel was perfect for us as we were at St George’s hospital. The lobby was lovely and clean and the lady on the desk was polite and friendly. They exchanged our room to an accessible one as my partner is in a wheelchair which was very useful. The bed was firm but comfortable, the sheets clean. The heating controls in the room were either really hot or freezing cold, and this isn’t helped by the sheer icy tiled floor which is slippery when wet the bathroom was good but some of the features such as grab rails were incredibly rusty and needed replacingz
The restaurant was out of use- not sure how long it has been.
The only negative was the cleaners were hoovering and banging outside our door loudly this morning at 7:30am when check out isn’t till 11. There was also lots of loud talking and banging of doors by staff on the corridor which kept us awake.
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review