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Ciao SaiGon Hotel & Spa

4.0 star property
Ho Chi Minh City hotel with full-service spa, connected to the convention center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Sundeck
Lobby lounge
Minibar, in-room safe, desk, blackout drapes
Business center

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $57
includes taxes & fees
$53 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Deep soaking bathtub
Hair dryer
Bathrobes
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout drapes

Suite Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Hair dryer
Shower/tub combination
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout drapes

Deluxe Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Bathrobes
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family 04 Pax with Window

Minibar, in-room safe, desk, blackout drapes

Family 04 Pax with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Hair dryer
Shower/tub combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

ibis Saigon Airport

Pool
Airport transfer
Free parking
Free WiFi
8.6 out of 10, Excellent, (1015)
The price is $52
includes taxes & fees
$48 per night
Jan 21 - Jan 22, 2025
ibis Saigon Airport
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About the neighborhood

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000

What's nearby

  • Hoang Van Thu Park - 10 min walk
  • War Remnants Museum - 6 min drive
  • Ben Thanh Market - 7 min drive
  • Saigon Square - 8 min drive
  • Bui Vien Walking Street - 9 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 4 min drive
  • Saigon Railway Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bia hơi Hà Nội - ‬2 min walk
  • ‪Phở Gà A.G - ‬2 min walk
  • ‪Chef Mamma's - ‬11 min walk
  • ‪Quán Ngon Hà Nội - Lẩu Bò Riêu Cua Sụn Sườn Sân Bay - ‬1 min walk
  • ‪Nhà Hàng Đất Tiên Sa - Đống Đa - ‬1 min walk

About this property

Ciao SaiGon Hotel & Spa

Located just 0.9 mi (1.5 km) from the airport, Ciao SaiGon Hotel & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. An outdoor pool, a bar/lounge, and a sauna are other highlights.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2016 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Ciao Spa has 6 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Does Ciao SaiGon Hotel & Spa offer free cancellation for a full refund?
Yes, Ciao SaiGon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciao SaiGon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at Ciao SaiGon Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Ciao SaiGon Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Ciao SaiGon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one way.
What are the check-in and check-out times at Ciao SaiGon Hotel & Spa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Ciao SaiGon Hotel & Spa and nearby?
Ciao SaiGon Hotel & Spa has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Ciao SaiGon Hotel & Spa?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Ciao SaiGon Hotel & Spa like?
Ciao SaiGon Hotel & Spa is in Tan Binh, a short 4-minute drive from Tan Son Nhat Intl. Airport (SGN) and 10 minutes' walk from Hoang Van Thu Park.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

Quiet area. Good environment
Hau, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thuylan, 3-night trip
Verified Expedia guest review

8/10 Very Good

Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Matt, 1-night family trip
Verified Expedia guest review

8/10 Very Good

We like spacious rooms and quiet
Hau, 1-night family trip
Verified Expedia guest review

6/10 Good

Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Nhan, 1-night family trip
Verified Expedia guest review

6/10 Good

The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Lu, 1-night trip
Verified Expedia guest review

8/10 Very Good

Decent
Decent hotel but it doesn't look like a 4 stars hotel.
Desmond, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great and convenient place
Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Angie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the airport
Kwok Seng, 1-night trip
Verified Expedia guest review

8/10 Very Good

We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Va, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joe, 1-night trip
Verified Expedia guest review

8/10 Very Good

I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.
Verified Expedia guest review

6/10 Good

Mia, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
William J, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
christopher, 2-night family trip
Verified Expedia guest review

6/10 Good

Small room surrounding area felt unsafe. No food availability at night and no food service close
Glen, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

.
Luoc, 1-night family trip
Verified Expedia guest review

6/10 Good

Nghia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not as expected
Not as expected. Facilities such as bar, restaurant, spa not operating but not informed in the reservation site. Not essential but disappointing.
Kazuki, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

WARNING ! Unmarried couples cannot share a room.
A very modern hotel, recently refurbished. Comfortable bed , great deep soaking bathc / large bathroom. WiFi a bit erratic, and TV has very few Western/English channels. Breakfast a bit disappointing , like most VN hotels in the Covid period , the buffet has been cancelled and they switch to a single dish a la carte menu with no refills on coffee or juice. Waiter was excellent. I missed the hotels.com smallprint , they do not allow unmarried guests to share a room. That included my fiancee. Strangely, they would allow me to pay for another room , yet allow us both to stay in the original room, so it's a bit of a scam. This archaic VN law has never been enforced at the 20+ hotels I have stayed in. Strange that the Hotel enforces this, so probably a scam.
Adrian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall Good
Close to airport. Friendly, helpful staff. No steet noise. Couldn't get the tv to work. Internet was slow and spotty. Good place to stay if you need to get to the airport early moning.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

It was very close to the airport and within walking distance, which was nice. The fact that there was a window in the shower was a bit weird but I guess that's all right. Something i have not seen in hotel rooms before was a weight balance. We really enjoyed how awesome the door system was and how nice the staff was to us.
Ponyt, 1-night romance trip
Verified Expedia guest review