We arrived soon after 3 p.m. We noticed only one towel and face cloth. I texted as directed. Received text saying cleaners had gone home at 2:30, would deliver the next day at 10:30. I asked again, with no reply, offered to go to office. Still no reply, so walked to office-but there wasn't one! Finally, someone delivered linens. In the morning, found one cup and condiments for only one cup of coffee. Based on this, along with lack of things to do, we notified management that we wouldn't be staying the second night as planned. We were told there is a 24 hour cancellation policy and we would be charged anyway. They also request that you move your trash outside the door before you leave.