6/10 Good
Jan 28, 2025
Okay but not terrible
Stay was overall okay. Most of the staff were extremely friendly and helpful besides for one front desk clerk who could use some extra customer service training in how to speak to adults and children.
The breakfast wasn’t terrible and had a good variety.
The room was clean but the bathroom exhaust fan didn’t work and the beds were extremely hard. But everything else was in great shape.
The pool was great for the kids. The hot tub was down for maintenance for 2 of the 3 nights which was a bummer for the two adults especially since the hot tub and pool were part of why we picked this hotel.
Overall the stay wasn’t our worst but wasn’t our best. It definitely could have been worse.
Verified traveler
3-night family trip
Verified Hotels.com guest review