Hotel Best Inn offers a fantastic location, putting you just steps from New Market. Public transportation is just a short walk: Esplanade Station is 5 minutes and Chandni Chowk Station is 7 minutes.
Languages
English, Hindi
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 11 AM; Check-in end time: 11:30 AM
Minimum check-in age: 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property's policy is to accept bookings only from citizens or residents of India
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport pickup on request (available 24 hours)*
Offsite
Area shuttle*
Property amenities
Food and drink
Coffee/tea in a common area
Free daily reception
24-hour room service
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Library
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Rollaway/extra bed (surcharge)
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free newspapers
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Wired internet access is available in guestrooms for INR 100 per night (rates may vary)
Airport shuttle service is offered for an extra charge of INR 550 per vehicle
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for an additional charge
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
This property accepts credit cards.
Also known as
Hotel Best Inn Kolkata
Best Kolkata
Hotel Best Inn Hotel
Hotel Best Inn Kolkata
Hotel Best Inn Hotel Kolkata
Frequently asked questions
Does Hotel Best Inn offer free cancellation for a full refund?
Yes, Hotel Best Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Best Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Inn?
Sorry, there's no onsite parking at Hotel Best Inn.
Is airport shuttle service offered by Hotel Best Inn?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 550 per vehicle.
What are the check-in and check-out times at Hotel Best Inn?
Check-in start time: 11 AM; Check-in end time: 11:30 AM. Check-out time is 11:30 AM.
What's the area around Hotel Best Inn like?
Hotel Best Inn is a short 5-minute walk from Esplanade Station and 2 minutes' walk from New Market.
Reviews
3.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.8/10
Cleanliness
4.4/10
Staff & service
4.0/10
Amenities
3.6/10
Property conditions & facilities
Reviews
2/10 Poor
Nov 24, 2019
MD
MD, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Jan 22, 2019
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Dec 26, 2018
Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
Verified traveler
1-night trip
Verified Orbitz guest review
2/10 Poor
Dec 24, 2018
Verified traveler
8-night trip
Verified Expedia guest review
2/10 Poor
Dec 19, 2018
My voucher did not work
I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Mrs. Tabassum
Mrs. Tabassum, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2018
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
Verified traveler
4-night family trip
Verified Expedia guest review
2/10 Poor
Oct 13, 2018
Dirty
Dirty
Sk. Mahmud
Sk. Mahmud, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 24, 2018
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.
Ariful
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2017
so bad experience
i never stay here again
hasan
hasan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 9, 2017
Horrible experience
When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional.
and there is no lift , have to walk 3 floors to goto the hotel.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Aug 24, 2017
Bad Hotel
Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
Syed
Syed, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2017
I am Not Likely to Stay again There
That is Good
Zulfiqar
Zulfiqar, 5-night romance trip
Verified Hotels.com guest review
2/10 Poor
Jul 31, 2017
Hotel Best Inn, from Hell
This hotel has no elevator and despite my wife being ill and unable to climb the top floor, on the 8 floor.
The Manager (Mr Mohamad Khan) promised and promised to move us down to 3 floor, but he just kept lying every day and never moved us from the 8 floor.
The staff were imtitating, not helpful, room was just ok, the Bathroom was not the best, no view as promised and was (Not) worth all the money we paid.
Breakfast was very, very bad and only 1 bananna, some bread and 1 cup of tea and that is all.
I/we would not recomend this hotel and the manager (Mr Mohamad Khan) is no good and a liar and should be replaced, by someone more professional and customer minded..
This hotel was expencive and was very bad for the money and service we recieved and we had to leave earlier than we expected, even do we lost the money for the days we didnt stay here. We should have stayed a week, but left before our time.
ssain & Monjila
ssain & Monjila, 6-night trip
Verified CheapTickets guest review
2/10 Poor
May 20, 2017
Poor
Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.
Very poor
Verified Expedia guest review
2/10 Poor
Apr 25, 2017
Disrespectful
Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!
Sanjay
Verified Expedia guest review
2/10 Poor
Mar 2, 2017
overall the hotel is not good
Shibu prasad
Verified Hotels.com guest review
6/10 Good
Feb 14, 2017
M ABDUL
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2017
Close to market
It was good
Venkanna choudary
Verified Hotels.com guest review
2/10 Poor
Mar 21, 2016
ALEKSANDR
Verified Hotels.com guest review
4/10 Fair
Mar 9, 2016
MD SIFAT UDDIN
Verified Hotels.com guest review
6/10 Good
Dec 22, 2015
December 2015 Kolkata Stay
1st night stay in Family room was horrible , moles and damp room with foul smell , 2nd day sifted to another room , it was better with ventilation and cleanness
Excellent location of hotel for the price you pay, just that the hotel has no lifts , so you got to walk up and down the stair case (old british period building) several times in a day
sandyroy29
Verified Expedia guest review
8/10 Very Good
Oct 5, 2015
it was really good
everything was really good, staff was cooperative., room was well cleaned.
faisal khalid
Verified Expedia guest review
8/10 Very Good
Aug 25, 2015
Best value of money in prime location
It is located on 3rd floor.Kitchen functioning for namesake.Staff bit rude.Gallery at places leaking. Overall stay comfortable
bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!!
feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!