97-99 Shepherds Bush Road, London, England, W6 7LP
What's nearby
Eventim Apollo - 10 min walk - 0.9 km
Olympia Conference and Exhibition Centre - 14 min walk - 1.2 km
Kensington High Street - 14 min walk - 1.2 km
Westfield London Shopping Centre - 15 min walk - 1.3 km
Hyde Park - 8 min drive - 5.0 km
Getting around
Heathrow Airport (LHR) - 27 min drive
London City Airport (LCY) - 30 min drive
Luton Airport (LTN) - 60 min drive
Gatwick Airport (LGW) - 73 min drive
Stansted Airport (STN) - 85 min drive
London (SEN-Southend) - 105 min drive
Kensington (Olympia) Station - 12 min walk
Shepherd's Bush Station - 12 min walk
Kensington (Olympia) Underground Station - 13 min walk
Hammersmith Station - 8 min walk
Shepherd's Bush Underground Station - 10 min walk
Goldhawk Road Underground Station - 11 min walk
Restaurants
The Brackenbury Wine Rooms - 6 min walk
Duke of Hammersmith - 6 min walk
The Queen's Head, Hammersmith - 4 min walk
The Grove Bar & Restaurant - 7 min walk
Wagamama - 6 min walk
About this property
Star Hotel
When you stay at Star Hotel, you'll be within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre. Also, Westfield London Shopping Centre and Thames River are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Hammersmith Station is 8 minutes and Shepherd's Bush Underground Station is 10 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
22 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
Front desk (limited hours)
Luggage storage
Facilities
1 building/tower
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
More
Daily housekeeping
Fees & policies
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast
Frequently asked questions
Does Star Hotel offer free cancellation for a full refund?
Yes, Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Star Hotel?
Sorry, there's no onsite parking at Star Hotel.
What are the check-in and check-out times at Star Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:30 AM. Express check-out and contactless check-out are available.
What's the area around Star Hotel like?
Star Hotel is a short 8-minute walk from Hammersmith Station and 14 minutes' walk from Kensington High Street. Travelers say the area is walkable and good for shopping.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Oct 27, 2024
GRACE
GRACE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Our stay was amazing friendly staff, food was great and service was excellent
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Great Hotel, room maybe small to others but for me is a perfect size for solo traveler; bathroom/shower and toilet great (modern). All good
Michael
Michael, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2024
Nice clean room. Shower wasn’t great but fine for two night stay. Busy road but couldn’t hear too much with windows shut. Good for the price
Sara
Sara, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time.
Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Shannon
Shannon, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Comfortable room, if a little dated. In a convenient location with easy access to public transport.
Staff were friendly and helpful.
Paul
Paul, 3-night family trip
Verified Expedia guest review
4/10 Fair
Aug 15, 2024
Not up to Par. Even for a 2 Star accommodation
very poor experience.
The door handle literally came off the door and into my hands when I first accessed the room.
2 out of 3 days, room service did not come in.
the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug???
In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Carlo
Carlo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
The location was perfect, very close to transport and shopping options
Ven
Ven, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
it's just so cute and quaint and walking distance from the hammersmith station
Abigail
Abigail, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
Overall my mother and I liked our stay here, especially thanks to the staff that really looked after us. However, it is a particularly noisy area on London and the rooms could be improved in a couple of ways. But you should be aware there are new owners and they're in the process of improving things and are very responsive to any guest requests and feedback.
Dreydon
Dreydon, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Great location and value
Great location and value, worked great for a few days trip to London, family of four.
Ian
Ian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Great customer service very clean
When arrived lady on reception Lilyanna i think changed our room as my husband has trouble climbing stairs. Also we left our luggage and my husband forhot his jacket and they messaged to say we had left it. We collected it with the case thanks Claudio we would recommend this hotel
Mrs
Mrs, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2024
Noisy
Karin
Karin, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 23, 2024
It was noisy. Neighbors next door moving around and talking during the night.
Frederique
Frederique, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
The room is small but it is clean. Good location and reasonable price.
Lina
Lina, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Eileen
Eileen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Super hotel in a great location.
Great location, close by to both Hammersmith and Shepherds Bush. Easy access, friendly staff, and just ideal for our short visit to London. Room had everything we needed, was comfortable, and no noise from traffic despite being on a busy road. Staff were very welcoming and helpful, and we would definitely consider the hotel for any future visits.
Robin
Robin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
Room small but has all the essentials. Very clean. Central location close to Hammersmith station, which has 4 different lines running through and lots of dining options around.
Esen
Esen, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Small boutique hotel with everything you need. Right on the street, very close to Tesco and restaurants. Walking distance to the tube.
Ayeesha
Ayeesha, 2-night family trip
Verified Expedia guest review
6/10 Good
Jul 11, 2024
It was a convenient location, but it was right on a very busy street and there was noise from the road 24/7.
Heidi
Heidi, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2024
The staff made up the room every day, the room was clean and pleasant , the only drawback was with the bed,it was a double bed, which made it very tight for my husband and I...but the area was great close to transportation and restaurants
Calvin L
Calvin L, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Lovely hotel
Really nice, clean and comfortable room. Bathroom had modern fittings and perfectly clean. We had a room at the back of the hotel which didn’t face the road and so I expect that made it quieter than road facing rooms. Lovely stay overall.
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2024
The staff were very friendly and helpful and looked after my luggage when I arrived early and then after I checked out as I had a later flight.
Location was decent and equal distance walk from either Hammersmith tube or Shepherds Bush Market stations.
Hotel was spotless and very quiet considering it is on a main road.
My only very small negative was water pressure in shower wasn't very high but that is probably down to my own preferences.
I would highly recommend this hotel and would definitely stay here in future.
Michael
Michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
The staff were accommodating and communicated very well! Great stay!