97-99 Shepherds Bush Road, London, England, W6 7LP
What's nearby
Eventim Apollo - 10 min walk
Olympia Conference and Exhibition Centre - 14 min walk
Kensington High Street - 14 min walk
Westfield London Shopping Centre - 15 min walk
Hyde Park - 8 min drive
Getting around
Heathrow Airport (LHR) - 27 min drive
London City Airport (LCY) - 30 min drive
Luton Airport (LTN) - 60 min drive
Gatwick Airport (LGW) - 73 min drive
Stansted Airport (STN) - 85 min drive
London (SEN-Southend) - 105 min drive
Kensington (Olympia) Station - 12 min walk
Shepherd's Bush Station - 12 min walk
Kensington (Olympia) Underground Station - 13 min walk
Hammersmith Station - 8 min walk
Shepherd's Bush Underground Station - 10 min walk
Goldhawk Road Underground Station - 11 min walk
Restaurants
The Brackenbury Wine Rooms - 6 min walk
Duke of Hammersmith - 6 min walk
The Queen's Head, Hammersmith - 4 min walk
The Grove Bar & Restaurant - 7 min walk
Wagamama - 6 min walk
About this property
Star Hotel
At Star Hotel, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. Also, Thames River and Kensington Gardens are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Hammersmith Station is 8 minutes and Shepherd's Bush Underground Station is 10 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
22 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
Front desk (limited hours)
Luggage storage
Facilities
1 building/tower
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
More
Daily housekeeping
Fees & policies
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast
Frequently asked questions
Does Star Hotel offer free cancellation for a full refund?
Yes, Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Star Hotel?
Sorry, there's no onsite parking at Star Hotel.
What are the check-in and check-out times at Star Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:30 AM. Express check-out and contactless check-out are available.
What's the area around Star Hotel like?
Star Hotel is a short 8-minute walk from Hammersmith Station and 14 minutes' walk from Kensington High Street. Travelers say the area is walkable and good for shopping.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 24, 2024
Great London stay for Earl’s Court and Westfield
James
James, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2024
Good value
Small hotel, good value, but on a main road, so a room at the front is a bit noisy traffic wise…
floyd
floyd, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
GRACE
GRACE, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
The area is nice. Very busy and a short walk to the train station. There is constantly sirens going by and the carpet seemed dirty.
Kyle
Kyle, 7-night family trip
Verified Expedia guest review
6/10 Good
Sep 23, 2024
Got locked in our room no air condition for one night water was not working in the shower have to walk up 53 stairs to take up your luggage
Michele
Michele, 4-night family trip
Verified Expedia guest review
6/10 Good
Sep 22, 2024
It’s four stars on the verge of three stars. Basically an old building of flats converted into a hotel. The rooms are just clean enough, but amenities are barebones. (Online pics show a free breakfast – but nope, not anymore.) Showerhead was broken, so washing was a struggle. Front desk is nice enough on check-in, but otherwise actively ignores anyone passing by. (It’s that kind of hotel.) The definition of “just a bed” – there’s no charm or anything special at all about The Star.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
convenience to all
jopie
jopie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Our stay was amazing friendly staff, food was great and service was excellent
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Great Hotel, room maybe small to others but for me is a perfect size for solo traveler; bathroom/shower and toilet great (modern). All good
Michael
Michael, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2024
Very clean and close to tube station
David
David, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2024
Roger
Roger, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2024
Nice clean room. Shower wasn’t great but fine for two night stay. Busy road but couldn’t hear too much with windows shut. Good for the price
Sara
Sara, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time.
Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Shannon
Shannon, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Comfortable room, if a little dated. In a convenient location with easy access to public transport.
Staff were friendly and helpful.
Paul
Paul, 3-night family trip
Verified Expedia guest review
4/10 Fair
Aug 15, 2024
Not up to Par. Even for a 2 Star accommodation
very poor experience.
The door handle literally came off the door and into my hands when I first accessed the room.
2 out of 3 days, room service did not come in.
the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug???
In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Carlo
Carlo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
The location was perfect, very close to transport and shopping options
Ven
Ven, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
it's just so cute and quaint and walking distance from the hammersmith station
Abigail
Abigail, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
Overall my mother and I liked our stay here, especially thanks to the staff that really looked after us. However, it is a particularly noisy area on London and the rooms could be improved in a couple of ways. But you should be aware there are new owners and they're in the process of improving things and are very responsive to any guest requests and feedback.
Dreydon
Dreydon, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Great location and value
Great location and value, worked great for a few days trip to London, family of four.
Ian
Ian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Great customer service very clean
When arrived lady on reception Lilyanna i think changed our room as my husband has trouble climbing stairs. Also we left our luggage and my husband forhot his jacket and they messaged to say we had left it. We collected it with the case thanks Claudio we would recommend this hotel
Mrs
Mrs, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2024
Noisy
Karin
Karin, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 23, 2024
It was noisy. Neighbors next door moving around and talking during the night.
Frederique
Frederique, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
The room is small but it is clean. Good location and reasonable price.