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Best Western Smoky Mountain Inn

2.5 star property
Waynesville hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Outdoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Gym
    Gym
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Conference space
  • Picnic area
  • Luggage storage
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Coffee/tea maker
  • Cable TV service
  • Free self parking
The price is $100
includes taxes & fees
$90 per night
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Mountain view

Econo Lodge

Pool
Free breakfast
Pet friendly
Free parking
8.4 out of 10, Very Good, (579)
The price is $95
includes taxes & fees
$86 per night
Nov 24 - Nov 25
Econo Lodge
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About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Balsam Spa - 3 min drive - 2.4 km
  • Smoky Mountain Jumphouse - 5 min drive - 5.5 km
  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 7.5 km
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 9.1 km
  • Wheels Through Time Museum - 16 min drive - 16.9 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Singletree Heritage Kitchen - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive
  • ‪Maggie's Galley - ‬3 min drive

About this property

Best Western Smoky Mountain Inn

Enjoy your visit to Waynesville with a stay at Best Western Smoky Mountain Inn. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Is there a pool at Best Western Smoky Mountain Inn?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Smoky Mountain Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Smoky Mountain Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Smoky Mountain Inn?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Best Western Smoky Mountain Inn and nearby?
Best Western Smoky Mountain Inn has an outdoor pool and a fitness center, as well as a picnic area.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

It was ok
Good enough for a few days. Light over the sink took a good 5 minutes to turn on. 1 bed was super soft and the other was not.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and reasonable price
James, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

For a basic place to stay it was great.
Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy & quick check/in. Nice, clean, quiet room with a very comfortable bed.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

If I would do anything to improve my stay I would add a pillow top mattress and a fan to the bathroom. I thought the breakfast was better than the Fairfield Marriott where I stayed the night before so kudos to you best western😊!
Lydia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Property was clean buthad a musty smell
Kathy, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Mallorie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Property had huge shipping containers in parking lot blocking views of mountain. Tried to check in early was denied and we couldn’t use pool because we weren’t registered guests! But we will be in 2 hours at 4. Not nice
Donna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A True Gem in Waynesville
A lovely view, great staff and super clean. The room was comfortable and the breakfast was good.
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

damishia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was great. Very nice room.
Bruce L, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Martha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous views
Liz, 2-night trip
Verified Expedia guest review

2/10 Poor

Jerry, 3-night trip
Verified Travelocity guest review

8/10 Very Good

The motel is nice, motel drive and signing not great
Andrew, 1-night trip
Verified Expedia guest review

6/10 Good

Kimberly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean comfortable rooms, friendly people, convenient location.
Gaye, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Golf trip
Nice location, enjoyed the welcome gift of water, popcorn and cookies. Also liked the daily maid service.
Steven L, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Older property but rooms have been updated and are clean and comfortable. Out of the way but close to highway and shopping.
Reginald, 3-night romance trip
Verified Expedia guest review

4/10 Fair

After a business appointment was cancelled, I arrived an hour and a half prior to the published check-in time. I was told there would be a $35 surcharge to check-in early, no matter whether my room was ready or not. I've had the same thing happen at other hotels, and had to wait if the room wasn't ready, but if it was available, they let me in at no additional charge. Here they didn't even check for room availability, just quoted the mandatory fee. Disappointing.
Greg, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Customer service
Ava, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Poor management
Thomas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and the hotel was tucked away in a quiet area with places to sit around and enjoy the mountains. The room was clean and everything worked good. Bed was very close to the wall and high up, which was difficult to maneuver with my short self, but I made it work. Will most likely stay here again if up that way.
Melinda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly person at check in. Good coffee always available. Good price for what you get.
Laurie, 1-night family trip
Verified Expedia guest review

8/10 Very Good

It was one of the best hotels I have ever met.
THANIGAINATHAN, 4-night family trip
Verified Expedia guest review