Kichi Kichi Lẩu Băng Chuyền - Trần Thái Tông - 1 min walk
Al Fresco's - 3 min walk
Vua Chả Cá - 1 min walk
Phở Định 3 - Đồng Bông - 3 min walk
Biển Đông - 3 min walk
About this property
Western Hanoi Hotel
At Western Hanoi Hotel, you'll be within a 10-minute drive of West Lake and St. Joseph's Cathedral of Hanoi. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.
Languages
English, Vietnamese
At a glance
Hotel size
60 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 2014
Safe-deposit box at front desk
Terrace
Spa services
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant serves lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
Children & extra beds
Cribs/infant beds are available for USD 350000.0 per night
Rollaway beds are available for USD 350000 per night
Policies
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi
Frequently asked questions
Are pets allowed at Western Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Western Hanoi Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Western Hanoi Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Western Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Western Hanoi Hotel and nearby?
Western Hanoi Hotel has spa services.
Are there restaurants at or near Western Hanoi Hotel?
Yes, there's an onsite restaurant.
Does Western Hanoi Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Western Hanoi Hotel like?
Western Hanoi Hotel is a short 14-minute walk from Indochina Plaza Ha Noi and 18 minutes' walk from Vietnam Museum of Ethnology.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Mar 23, 2019
The aircond in the room leaking
Verified traveler
5-night business trip
Verified Expedia guest review
8/10 Very Good
Jan 28, 2019
For business ok
Good surrounding with local food.
Teo
Teo, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 25, 2018
Recommended
Western Hanoi Hotel is a very nice hotel with great location, comfort, and value for money. A major drawback is just the cleanliness of the property which can be associated with the on-going construction nearby. Overall, the hotel is recommended for your stay in Hanoi.
Melvin John
Verified Hotels.com guest review
6/10 Good
Jan 26, 2018
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
May 13, 2017
Overall ok
Internet connection is good, and pretty stable. However I don't really feel comfortable with the interior of room. For my very first night, the air conditioner was spoilt and shower room flooded. Requested a change and was given a new room the next day. Good service. However, doesn't feel comfortable with it.
Mei Jia
Verified Hotels.com guest review
6/10 Good
Feb 11, 2017
Verified traveler
Verified Hotels.com guest review
6/10 Good
Oct 25, 2016
Not a top market hotel but good enough
The rooms were big compared to ones in Hanoi City, a lot smaller. the food wasn't flash but the staff were very friendly and nice.
Verified traveler
Verified Expedia guest review
6/10 Good
Sep 29, 2016
Great Staff but Poor Location
The staff were wonderfully helpful. But the surrounding area had nowhere of interest. It was 10 kilometres from the Old Quarter with construction work and roadworks nearby. Even the nearest supermarket was five minutes by taxi.
Paul
Verified Hotels.com guest review
6/10 Good
Jan 19, 2016
So so
There are room for improvement. I could hear what my neighbors talk during the night. Advise to install shower curtain
Pmak
Verified Hotels.com guest review
6/10 Good
Jan 19, 2016
Not very satisfying
No soap, strong smoke scent even for non smoking room, hot water takes 5 minutes
Pmak
Verified Hotels.com guest review
2/10 Poor
May 25, 2015
Bad hotel, please avoid
This hotel is lacking in character, facilities and service. We recommend that you go elsewhere.
Firstly, our "Executive suite" room wasn't really a suite, it was actually a medium-sized bedroom with a separate bathroom. It's layout was poor without a convenient place for putting on make-up except the bathroom sink and no convenient place for working. The pressure of the shower was extremely variable with the associated extremes of hot and cold water temperature and also had poor drainage leading to lots of water being left over the bathroom floor.
The service was also poor, an item of clothing was stolen from us during our stay and the staff who dealt with our complaint didn't want to reimburse us, claimed it was our fault and ultimately hadn't been given any authority to fix problems. The manager who we asked to speak to never turned up and was always non-contactable when the front-desk staff tried to reach them.
The facilities at the hotel are poor. My brother had problems with the laundry service not returning his clothing on time. There's no hotel bar to relax in and the evening food service superficially has a good selection, but when we ordered actually had a much smaller selection of available meals.
5번째 이용했어요 . 하노이에 갈때마다 이용했는데
모든 직원들이 친절하게 잘 대해 주셨어요. 미딩송다 한인타운과는 택시로10분 미만입니다.
It's the fifth time I've used it. I used it every time I went to Hanoi.
All the employees were kind to me. It's less than 10 minutes' taxi ride to Miding Songda Korean Town.