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Urban by CityBlue, Kigali, Rwanda

4.0 star property
Kigali hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban by CityBlue, Kigali, Rwanda

Exterior
Terrace/patio
Cocktail bar
Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Refrigerator
  • Premium TV channels
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities
The price is $135
includes taxes & fees
$114 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite

Minibar, in-room safe, desk, blackout drapes

Signature Suite

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 657 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
KN 51 St, Kigali, 5230

What's nearby

  • Nyamirambo Stadium - 7 min drive - 5.7 km
  • Kigali Heights - 8 min drive - 5.0 km
  • Kigali Convention Centre - 8 min drive - 5.2 km
  • University of Kigali - 8 min drive - 5.2 km
  • BK Arena - 12 min drive - 8.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min drive
  • ‪DownTown - ‬12 min walk
  • ‪Makfast - ‬16 min walk
  • ‪Motel Héllenique - ‬4 min drive
  • ‪Fusion Restaurant - ‬8 min walk

About this property

Urban by CityBlue, Kigali, Rwanda

Urban by CityBlue, Kigali, Rwanda features a rooftop terrace and puts you within a 10-minute drive of Kigali Convention Centre. The cocktail bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Bistro, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say good things about the overall property condition.

Languages

English, French, Swahili

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Mosquito nets
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sky Lounge - This cocktail bar serves light fare only. Open daily.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Urban CityBlue Hotel Kigali
Urban CityBlue Hotel
Urban CityBlue Kigali
Urban CityBlue
Urban CityBlue Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Kigali
Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Frequently asked questions

Does Urban by CityBlue, Kigali, Rwanda offer free cancellation for a full refund?
Yes, Urban by CityBlue, Kigali, Rwanda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban by CityBlue, Kigali, Rwanda?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban by CityBlue, Kigali, Rwanda?
Yes, there's free self parking.
What are the check-in and check-out times at Urban by CityBlue, Kigali, Rwanda?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10 AM. Contactless check-in is available.
What is there to do at Urban by CityBlue, Kigali, Rwanda and nearby?
Urban by CityBlue, Kigali, Rwanda has a garden.
Are there restaurants at or near Urban by CityBlue, Kigali, Rwanda?
Yes, The Bistro offers international cuisine.
Does Urban by CityBlue, Kigali, Rwanda have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Urban by CityBlue, Kigali, Rwanda like?
Urban by CityBlue, Kigali, Rwanda is located a short 14-minute walk from Union Trade Center.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Bradley, 2-night trip
Verified Expedia guest review

8/10 Very Good

When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
Tracey Lynette, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Kaido, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stefan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A real gem in Kigali
This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
My room
Sunrise view from restaurant
Pav, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a good stay
SHEBA, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a good short stay
Verified Expedia guest review

6/10 Good

Michele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madrine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Wei Ming, 10-night trip
Verified Expedia guest review

8/10 Very Good

The elevator was broken the entire time.
Jeff, 8-night trip
Verified Expedia guest review

8/10 Very Good

Pleasant staff
Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.
Osagie, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.
Dobbie, 7-night trip
Verified Expedia guest review

8/10 Very Good

Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
Mona, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
Marissa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Caroline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Worth every dollar
Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
Barbra, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rooftop restaurant and also topography of the place.
4-night business trip
Verified Orbitz guest review

10/10 Exceptional

First time in Rwanda
My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
Danielle, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Olalekan, 2-night trip
Verified Expedia guest review

4/10 Fair

The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties. Management needs to ensure the staff deliver in their duties. Never take repeat customers for granted. Always respond to issues raised.
PRINCE, 2-night romance trip
Verified Orbitz guest review

8/10 Very Good

Nice Hotel but Lousy Wifi
Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.
10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip.
Molly, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent.
Bruce, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended.
David, 1-night trip
Verified Expedia guest review