When you stay at Hotel Relief Sapporo Susukino, you'll be in a great location, within just a 10-minute walk of Nakajima Park and Tanukikoji Shopping Street. Guests will have free perks like WiFi and wired internet. Also, Odori Park and Sapporo JR Tower are just a 5-minute drive away. Public transportation is just a short walk: Nakajima-koen Station is 4 minutes and Hosui-Susukino Station is 7 minutes.
Languages
English, Japanese, Korean
At a glance
Hotel size
155 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Uncovered onsite self parking (JPY 1100 per night; includes in/out privileges)
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
What to do
Skiing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Library
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 500 for adults and JPY 500 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from March 6 2024 to December 31 2025 (dates subject to change):
Spa tub
The property is closed between April 17 and April 18.
The property will be renovating from March 6 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Uncovered self parking costs JPY 1100 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Also known as
Hotel RELIEF Sapporo Susukino
Hotel RELIEF Susukino
RELIEF Sapporo Susukino
RELIEF Susukino
Relief Sapporo Susukino
HOTEL RELIEF Sapporo Susukino Hotel
HOTEL RELIEF Sapporo Susukino Sapporo
HOTEL RELIEF Sapporo Susukino Hotel Sapporo
Frequently asked questions
Is Hotel Relief Sapporo Susukino currently open?
The property is closed between April 17 and April 18. The following facilities or services will be unavailable from March 6 2024 to December 31 2025 (dates subject to change):
Spa tub
Does Hotel Relief Sapporo Susukino offer free cancellation for a full refund?
Yes, Hotel Relief Sapporo Susukino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Relief Sapporo Susukino?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Relief Sapporo Susukino?
Yes. Self parking costs JPY 1100 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Relief Sapporo Susukino?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Relief Sapporo Susukino and nearby?
Have fun with nearby winter activities like skiing.
Are there restaurants at or near Hotel Relief Sapporo Susukino?
Yes, there's an onsite restaurant.
What's the area around Hotel Relief Sapporo Susukino like?
Hotel Relief Sapporo Susukino is a short 4-minute walk from Nakajima-koen Station and 4 minutes' walk from Nakajima Park.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 20, 2024
Ayoub
Ayoub, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Was expecting good, turned out to be excellent
Everything was excellent. The daily coffee time and baked goods was the best part.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2023
I reccomend this hotel. Great customer service and amenities, including the hot spring onsen and the enriched and yummy breakfast. You can get freely a cozy pijamas and personal items (toothbrushes, shower caps, etc.) It is very convenient and I felt more than welcomed there. I will book again this hotel if I will visit again Sapporo. Arigato gozaimasu!
Pedro
Pedro, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2023
Great for a short trip! Clean, great amenities, convenient location - enjoyed my stay!
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2022
I like everything about Susukino Relief, room, staff, breakfast and onsen!!!!
Nilar
Nilar, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2020
Really lovely room. Lots of amenities provided. Staff were friendly.
Greta
Greta, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Feb 5, 2020
Room is not clean, we stayed 4 nights.
Amelia
Amelia, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Feb 5, 2020
Amelia
Amelia, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jan 9, 2020
Not bad
The hotel was very conveniently located, a short walk from Nakajima Kouen subway station, and although the room was small it was perfectly acceptable for our trip.
The in-hotel hot spa was a great way to relax in the evenings after wandering around in -6°C (21°F) snowy weather outside. There's only one hot spa, however, so they alternate between men and women's use so, as a man, I typically had to go at midnight.
The main issue for us was that the bed was extremely hard, as were the pillows. While this wasn't an issue for me, by the end of our stay my wife had developed a bad back from sleeping on it.
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2020
Sapporo
Western breakfast was delicious. Parking is 1000 yen and 3 blocks away.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2019
7 days stay for leisure tourism and relaxation
It's annoying that have this rule that you have to put the don't disturb sign so they don't open your door at 10:30am, if you miss it they will open your room and wait for you to confirm if you want it cleaned, and if you do, you need to be out of the room by 12pm or they dont clean it. Room was too small, but plus side is there is a public bath in the hotel which is a unique feature, you just seem to smell like chlorine after you get out though even if you wash again.
Hotel also had bike rentals probably the best thing about them, since you could bike around Sapporo.
Ejean Audrey
Ejean Audrey, 7-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2019
Charlotte
Charlotte, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2019
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2019
Kevin
Kevin, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2019
Above expectation
Convenient location,
Close to everything needed for a trip looking for fun and good food,
Bath room on 1st floor very clean,
Nice staff, helpful all the time
Close to coach service to Chitose airport
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2019
Good sized room and excellent staff who were multilingual, friendly and very efficient. The room was clean and well equipped with a comfy bed and deep soak bath / shower. Uniquely (in my experience) it also had a complimentary room mobile phone which you could take out with you and use to access the internet and also phonecalls, totally free. A brilliant touch which we used gratefully. The hotel also had a bath / spa room on the first floor, which while I never used it, looked excellent. Males and females use this at different times, thereby making it less embarrassing for those of a shy disposition. Due to Typhoon Tapah, we missed our original booking by 2 days and only managed to advise them of our delay on check-in day itself. The hotel moved our booking without any fuss and without any extra charge, which I thought was a very classy touch. The location is good, close to numerous restaurants and shops and it is also close to railway and underground stations too. The beautiful Nakajima-Koen park is a short walk away as well, which is a beautiful place for relaxing and a picnic. Overall I was thoroughly impressed with this hotel. Excellent hotel and excellent value for money. Highly recommended!
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2019
The location was great, easy to find, in a quite area
Verified traveler
4-night romance trip
Verified Expedia guest review
6/10 Good
Sep 16, 2019
Everything was ok, just the reception attitude. I checked in at 1.30pm but the official check in time is 3pm. The reception made no effort to check if any room was available. They offered to keep my luggage and asked that I return after 3pm. It was fine with me since I was on my way to return the rental car, but a couple beside me waited at the lounge for 3pm check in. I know as a frequent traveller that it is really difficult to time your arrival and it would be great if the hotel can allow early check in if they have cleaned rooms.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 11, 2019
The environment is good.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2019
Yee Cheng
Yee Cheng, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2019
Lovely Hotel
Lovely hotel, lovely staff, lovely location, can’t fault it
Stephen
Stephen, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2019
Lovely Hotel
Excellent location for eating, transport and sightseeing. Breakfast excellent. Staff very good. Rooms small, but this is the norm in Japan
Stephen
Stephen, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 2, 2019
Staffs are patient and helpful. Room refrigerator not cold enough to freeze ice-cream and hopefully the welcome drinks can be on 24 hrs service
GinaLoh
GinaLoh, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 14, 2019
Loved the Free Onsen, Free Coupons for at Very Fancy Cafe. Loved the Lounge Interior Design .Loved the check out system. Location was good. Loved the river filled with Kois outside.