Mansion on Sutter, near Lombard Street and the Palace of Fine Arts, offers an elegant retreat with a cozy fireplace in the lobby. Take advantage of a 24-hour gym, business center, and concierge services to enhance your stay.
Mansion on Sutter puts you just a 5-minute drive from Lombard Street and Moscone Convention Center. Guests can enjoy the 24-hour fitness center or take advantage of nearby hiking/biking trails. This luxurious hotel is also just a 5-minute drive from Golden Gate Park and Kaiser Permanente Medical Center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: California St & Van Ness Ave Stop is 6 minutes and California St & Polk St Stop is 8 minutes.
Languages
English, Hindi, Spanish
At a glance
Hotel size
12 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (1 total, up to 85 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Parking
Secured onsite self parking (USD 54 per day; includes in/out privileges)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Whale-watching nearby
Working away
Business center
3 meeting rooms
Conference center
Services
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Romance packages
Facilities
Built in 1881
Safe-deposit box at front desk
Terrace
Fireplace in lobby
24-hour fitness center
Banquet hall
Outdoor furniture
Victorian architecture
Room amenities
Be entertained
47-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 300.00 per stay
A damage deposit of USD 300.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Secured self parking costs USD 54 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco
Frequently asked questions
Does Mansion on Sutter offer free cancellation for a full refund?
Yes, Mansion on Sutter does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mansion on Sutter?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 85 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Mansion on Sutter?
Yes. Self parking costs USD 54 per day. Parking spots may be limited.
What are the check-in and check-out times at Mansion on Sutter?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Mansion on Sutter and nearby?
Have fun with nearby activities like cycling and hiking. Mansion on Sutter also has a 24-hour fitness center.
What's the area around Mansion on Sutter like?
Mansion on Sutter is in Western Addition, a short 6-minute walk from California St & Van Ness Ave Stop and 18 minutes' walk from Union Square.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Mansion on Sutter Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
Feb 14, 2025
Love the free slippers and staff responsiveness was fantastic!!!
Verified traveler
1-night trip
10/10 Exceptional
Nov 14, 2024
Great, quiet stay in the heart of the city
Aviv
Aviv, 1-night trip
10/10 Exceptional
Nov 13, 2024
Quirky but excellent
Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Jason
Jason, 1-night trip
8/10 Very good
Aug 30, 2024
It is one of the most beautiful properties I have been in. The renovation is beautiful.
Irma
Irma, 3-night trip
10/10 Exceptional
Oct 26, 2024
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Ronan
Ronan, 1-night trip
10/10 Exceptional
Oct 4, 2024
Very classy
Anton
Anton, 6-night trip
10/10 Exceptional
Dec 26, 2023
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
David
David, 5-night trip
8/10 Very good
Jun 11, 2024
Neat old hotel. Staff very nice .
Cliff
Cliff, 3-night trip
10/10 Exceptional
May 24, 2024
Everything about this place is elegant.
Donna
Donna, 2-night trip
10/10 Exceptional
Mar 17, 2024
Staff was super friendly and the property is unique
Jana Colleen
Jana Colleen, 2-night trip
10/10 Exceptional
Oct 19, 2023
Lovely, comfortable rooms, exellent staff, great service.
Mahendra
Mahendra, 1-night trip
10/10 Exceptional
Jul 27, 2024
The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jan 23, 2024
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Frank
Frank, 1-night trip
10/10 Exceptional
Feb 21, 2024
Close and convenient for work.
Anna
Anna, 2-night trip
10/10 Exceptional
May 4, 2024
This is a beautiful mansion. The staff was so kind and helpful. Our room was clean and so comfortable. The parking was convenient and easy. We will definitely be back!
Martin
Martin, 2-night trip
10/10 Exceptional
Mar 24, 2024
We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.
David
David, 1-night trip
10/10 Exceptional
May 13, 2024
Very beautiful and unique hotel, but most notable was the very friendly staff especially Amanda, she made sure we had everything we needed at all times, showed us where everything was and made sure to ask if we needed anything every time she saw us in the lobby. I cannot thank Amanda enough for making our stay comfortable and memorable. The Hotel was everything we had hoped for. I would definitely stay there again.
Mischa
Mischa, 1-night trip
10/10 Exceptional
Sep 11, 2023
We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
Stacey
Stacey, 1-night trip
10/10 Exceptional
Feb 25, 2024
Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.
Jason
Jason, 2-night trip
10/10 Exceptional
Jul 8, 2024
Friendly staff. Beautiful art. Great location.
We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.
Pooya
Pooya, 1-night trip
10/10 Exceptional
Jul 19, 2023
Wonderful stay, very classy, romantic, a classic SF experience
Ana
Ana, 1-night trip
10/10 Exceptional
May 28, 2024
Full of arts and amazing staff
Amazing staff. Very friendly. They even make espresso and latte.
Lobby is beautiful. It’s like a gallery of arts. Very relaxing environment.
Location may be the best in the city.