At Villas H2O, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other highlights at this Art Deco hotel include a terrace and a garden.
Languages
English, German, Italian, Spanish
At a glance
Hotel size
10 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Ecotours nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
2 buildings/towers
Built in 2008
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Full-service spa
Art Deco architecture
Room amenities
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle (one-way)
Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum
Frequently asked questions
Does Villas H2O offer free cancellation for a full refund?
Yes, Villas H2O does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villas H2O?
Yes, there's an outdoor pool.
Are pets allowed at Villas H2O?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villas H2O?
Yes, there's free self parking.
Is airport shuttle service offered by Villas H2O?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle one-way.
What are the check-in and check-out times at Villas H2O?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Villas H2O and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Villas H2O also has a garden.
Does Villas H2O have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Villas H2O like?
Villas H2O is in Tulum City Center, a short 17-minute walk from Dos Aguas Park.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 11, 2024
Nice hotel. The breakfast was simple and good to have my eggs made.
Julie
Julie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2024
Valeria
Valeria, 5-night trip
Verified Expedia guest review
4/10 Fair
Jan 4, 2024
J Santos
J Santos, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2023
Patricia
Patricia, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 10, 2023
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Aldo
Aldo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2023
Very beautiful place and the service was great 👍 I recommend this place to anyone
Cynthia
Cynthia, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2023
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Dustin
Dustin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2023
Todo muy bonito limpio amables
HERMINIA
HERMINIA, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2023
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Emeline
Emeline, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2023
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Jeff
Jeff, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2023
The hotel staff were very helpful and friendly.
Leslie
Leslie, 14-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 11, 2023
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Bernice
Bernice, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2023
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Johanna
Johanna, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2023
Simple and lovely place!
A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Louise
Louise, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2022
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.
Lucy
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2022
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Soheila
Soheila, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2022
I really like my stay there. Its peaceful and very nice stuff
Ekaterina
Ekaterina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2022
Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here.
Rachel
Rachel, 12-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2022
Areej
Areej, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2022
Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff.
Phillip Knox
Phillip Knox, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2022
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Jessica
Jessica, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2022
We stayed here 3 nights…great rooms and a great breakfast!
Kristine
Kristine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2022
This small hotel is very serious about keeping its guests in a tranquil state of mind. Best breakfast ever.