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The Caribbean Sun Apart Suites

3.0 star property
City-center hotel within walking distance of Playa del Carmen Maritime Terminal

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Photo gallery for The Caribbean Sun Apart Suites

Family Apartment | Terrace/patio
Point of interest
Lobby
Point of interest
Point of interest
Overlooking the vibrant city, El Sol del Caribe Apart Suite by BFH Playa del Carmen offers a warm welcome with continental breakfast and rooftop views. Connect to WiFi, unwind by the nearby outdoor pool or on the beach with provided umbrellas. Guests rave about this hotel's multilingual staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool access
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Free beach club nearby
  • Terrace
  • Air conditioning
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $54
includes taxes & fees
$42 per night
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Apartment (6)

In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (6)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Apartment (Econo Xtudio)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included | In-room safe, desk, blackout drapes, iron/ironing board

Xtudio Balcony Breakfast Included

Highlights

Balcony or patio
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Apartment, Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment (4)

Family Apartment (4) | In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (4)

Highlights

Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hotel Maya Turquesa - Playa del Carmen

  • Pool
  • Free breakfast
  • Free WiFi
  • Restaurant
6.8 out of 10, (294)
Hotel Maya Turquesa - Playa del Carmen
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About the neighborhood

Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 6 min walk - 0.5 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪La Vagabunda Centro - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬1 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬3 min walk

About this property

The Caribbean Sun Apart Suites

The Caribbean Sun Apart Suites features a rooftop terrace and puts you just steps from Quinta Avenida. Free perks include WiFi and continental breakfast daily between 7:00 AM and 11:30 AM. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [5ta. Av. esquina con Calle 6 Nte.]
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • This property's beach club is 600 yards (550 meters) away.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach club nearby
  • Beach nearby
  • Access to nearby outdoor pool

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • Rooftop terrace

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

Frequently asked questions

Does The Caribbean Sun Apart Suites offer free cancellation for a full refund?

Yes, The Caribbean Sun Apart Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Caribbean Sun Apart Suites?

Sorry, pets aren't allowed.

Is parking offered on site at The Caribbean Sun Apart Suites?

Sorry, there's no onsite parking at The Caribbean Sun Apart Suites.

What are the check-in and check-out times at The Caribbean Sun Apart Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Caribbean Sun Apart Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at The Caribbean Sun Apart Suites and nearby?

The Caribbean Sun Apart Suites has beach cabanas and access to a nearby outdoor pool.

What's the area around The Caribbean Sun Apart Suites like?

The Caribbean Sun Apart Suites is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Maritime Terminal.

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The Caribbean Sun Apart Suites Reviews

Reviews

7.4

Good

8.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Like sleeping in the bar
The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night
Ella, 1-night trip

10/10 Exceptional

Staff: friendly, kind Neat and tidy room
Phuong, 2-night trip

4/10 Fair

.
Diana, 3-night trip

10/10 Exceptional

It was a good place for the money
syed, 4-night trip

10/10 Exceptional

The room was fine and great location but we were out all the time.
1-night trip

10/10 Exceptional

Great staff and. Enjoy the 5ta Avenue all day!
Mercedes, 3-night trip

8/10 Very good

Nice place
Ana, 4-night trip

10/10 Exceptional

Very friendly staff. Spanish-speaking but very nice.
Jamie, 4-night trip

8/10 Very good

Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
BISMA, 4-night trip

6/10 Good

Tough to get keys, difficult to locate staff but great location and large rooms
Clifford, 5-night trip

4/10 Fair

The apartment is in good conditions in general, medium size and clean room, however the bed needs a renovation. The building is beside a night club so the room is extremely loud until 3am when it close. The supposed "brakefast" just includes coffe, bread, butter and jam, this is served in a hotel about 10 minutes faraway... so this is a bad joke, it doesn't worth it at all!!!
Nicolas, 1-night trip

8/10 Very good

Noisy at night time, very loud from next door techno "music"
Teresa, 26-night trip

6/10 Good

Laud, next to a night club
Waldemar, 1-night trip

8/10 Very good

Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Carlos, 4-night trip

8/10 Very good

It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Michael, 2-night trip

6/10 Good

It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Karina, 7-night trip

2/10 Poor

Scam - horrible
WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Abraham, 6-night trip

6/10 Good

super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
DAVID, 5-night trip

6/10 Good

The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Amanda, 6-night trip

2/10 Poor

Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.

4/10 Fair

Sofia, 3-night trip

2/10 Poor

vergüenza deben de tener de ofrecer algo en una página wet y no ser así, despues de cobrar y encontrarte una habitación marginal con cucarachas en la zona de cocina 2 discotecas justo a tu lado de una sola ventana lo único que te pueden decir es que pagues un hotel aparte en ese mismo mometos
larry, 5-night trip

4/10 Fair

Adam, 1-night trip

4/10 Fair

No es como está en las fotos y la cama está súper dura la vdd no descansamos nada no dejaron clave de internet la vdd solo lo usamos para dormir como 5 hrs por que nuestro vuelo llegó casi de madrugada. No lo recomiendo, ahí otros en la misma quinta avenida por el mismo costo y están mucho mejor
nallely, 1-night trip

4/10 Fair

Entspricht nicht dem, was angeboten wurde. Das Interkontinentale Frühstück besteht aus Kaffee, Toast, Butter und Marmelade. Alles weitere muss teuer betahlt werden. Dafür musste man einen halben Kilometer in ein anderes Hotel laufen. Der Wasserdruck ist so schwach, dass das Duschen zu einer Torture wurde. Die Toiletenspühlung funtionierte nur, wenn direkt nach dem Spühlen an den Spühlkasten gehauen hat und ca 10 min wartete bis der Kasten wieder voll war. Einen Tag lang hatten wir gar kein Wasser und unsere Nachrichten an die Unterkunft wurden einfach ignoriert. Die Küchenutensilien bestehen aus 2 Teller, 2 verschiedene Gläser paar Messer, einen Topf und einem kaputten Messbecher. Toilettenpapier war Mangelware und musste erbettelt werden. Die > 500 Mbit Internet hatten vielleicht paar Kbit und war von vielen Ausfällen geprägt. Mit Kabelanschluss im TV meinte man wohl das Stromkabel, was ihn nutzlos machte. Es war zwar ein Smart TV, aber die Internetleitung reichte nicht für einen Stream aus. Der Zustand würde ich als heruntergekommen beschreiben.
Moses, 14-night trip