2/10 Poor
Aug 7, 2024
Stay away. The apartment itself has mold, the hot water had a yellowish brown color (so only cold showers), the front door was difficult to lock and would jam. We booked on a Tuesday and wanted to leave the Thursday (our original reservation was for Saturday). The staff openly lied about the refund process at first, saying you had to speak with Expedia. I called Expedia and they said the Hotel would be in charge of the refund.
The hotel manager would not discuss refunding a portion of our fee. The location is not walkable as the building is situated on an island highway with no sidewalks. The apartment is not worth the low price of admission. We ended up leaving early and ate the lost cash.
Michael
Michael, 4-night romance trip
Verified Expedia guest review