Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Millbrook Station - 4 min drive
Southampton Central Station - 17 min walk
Southampton Woolston Station - 27 min walk
Restaurants
The Standing Order - 1 min walk
Heavenly Desserts - 1 min walk
Poppins - 2 min walk
Ottoman Kitchen - 1 min walk
The Titanic - 2 min walk
About this property
The Star Hotel
The Star Hotel puts you within a 10-minute drive of Southampton Cruise Terminal and University of Southampton. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive. Fellow travelers love the helpful staff and breakfast.
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 6.00 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Working away
3 meeting rooms
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5.95 for children
Children & extra beds
Rollaway beds are available for GBP 25.0 per day
Parking
Self parking costs GBP 6.00 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton
Frequently asked questions
Does The Star Hotel offer free cancellation for a full refund?
Yes, The Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Hotel?
Yes. Self parking costs GBP 6.00 per day. Parking spots may be limited.
What are the check-in and check-out times at The Star Hotel?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Star Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
Are there restaurants at or near The Star Hotel?
Yes, there's an onsite restaurant.
What's the area around The Star Hotel like?
The Star Hotel is a short 4-minute walk from WestQuay Shopping Centre and 7 minutes' walk from Mayflower Park. Our travelers say the local area is very central.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 13, 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Was spotless clean and a lovely hotel
John
John, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
Phil
Phil, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 5, 2024
While the location is convenient, the property itself is very old - one-person lift with manual door opening, no air conditioning, lots of long narrow hallways. It is definitely one of a kind if you are looking for an antique hotel. Our room was spacious and clean though, albeit with a broken fan and a dripping faucet that has water pressure problem.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 5, 2024
This is an very old (antique) kind of property where you will find moving luggages between floors and stairs is somewhat a challenging experience. The lift is the old type require manual door opening and accommodate only one person plus a bag. Some rooms were far reached through a long narrow hallway so they are not convenient for those who have large luggages hence we asked for a change to a more accessible room since we had two large luggages. No air conditioning but a floor fan was available (which was broken and had to be swapped with another one). Water pressure of the shower was horrible (basically dripping) and we had to skip taking a shower after hotel staff failed to fix it the first night.
Charles
Charles, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Pam
Pam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Andy
Andy, 4-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great friendly staff
Callum
Callum, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Some areas need painting, bed very creaky and requires new mattress
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Pre cruise stay
Great value stay before our cruise. 🚢 breakfast was lovely and excellent service from all the staff
Alyson
Alyson, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
JOHN
JOHN, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
The room was comfy and very basic was clean tho
Eric
Eric, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Pros: Friendly staff. Great central location. Good price.
Consultant: Very hot overnight and there was a half empty packet of cigarettes under my bed.
A
A, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Shocking
Will never use this hotel again
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
5 star
Hi I found the star hotel to be very warm and welcome the staff where friendly and polite and the room and facilities where clean and as to be expected
Shaun
Shaun, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
the shower only gets warm hotel window did not shut hotel needs up dating in rooms