Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk
Playa del Carmen Main Beach - 2 min walk
Playa del Carmen Maritime Terminal - 4 min walk
Central Square - 7 min walk
Mamitas Beach - 15 min walk
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Airport pick-up service
Restaurants
McDonald's - 2 min walk
Karen's Restaurant - 1 min walk
Hard Rock Cafe Playa del Carmen - 2 min walk
Burger Playa - 2 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
Hotel Hacienda Del Caribe
When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
34 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: noon
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Transfers
Airport pickup on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach club nearby (surcharge)
Beach nearby
Golfing nearby
Snorkeling nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 80 per room
Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children between the ages of 1 and 8 costs USD 25
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen
Frequently asked questions
Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?
Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Del Caribe?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Hacienda Del Caribe?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Hacienda Del Caribe?
Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.
Is airport shuttle service offered by Hotel Hacienda Del Caribe?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.
What are the check-in and check-out times at Hotel Hacienda Del Caribe?
Check-in start time: 4:00 PM; Check-in end time: noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Hacienda Del Caribe?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Hotel Hacienda Del Caribe and nearby?
Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Hacienda Del Caribe?
Yes, there's an onsite restaurant.
What's the area around Hotel Hacienda Del Caribe like?
Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal. Travelers give top marks for the hotel's prime location.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 27, 2024
Excellent as always.
Patricia L
Patricia L, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Great, as usual.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 24, 2024
A well located Mexican gem
This is a lovely, quaint, Mexican-style hotel. The staff was great and very attentive. The hotel is very clean and located centrally in Playa del Carmen - close to the beach, the bus station and 5th Ave. If you are looking for a modern, American-style hotel, this is not for you. You may need to ask for hand towels and supply your own water but the location, the staff and the genuine atmosphere are wonderful.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Enjoyed my stay
David
David, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Buena atención, limpieza, equipamiento y amenidades adecuadas
Erick
Erick, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Nelly
Nelly, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2024
Arrived late the checkin lady was pleasant. She put us up on 3 rd floor - NO Elevator!
Norma
Norma, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Charles
Charles, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 20, 2024
Good location, check in is at 4pm, spotty wifi, small pool and no elevator. Bed was hard.
marco
marco, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 9, 2024
Gardens, plants and flowers excellent but rooms need a little makeover. Curtains, windows scuffing on walls need to be taken care of
Lydia
Lydia, 4-night family trip
Verified Expedia guest review
6/10 Good
Jul 1, 2024
astsony
astsony, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Very convenient for early ADO travel
matthew
matthew, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Jun 27, 2024
I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave
Elsa
Elsa, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 18, 2024
Graciela
Graciela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2024
I would highly recommend staying here it is so central to everything. Fifth Avenue and central where all the entertainment is and you're a very short walk to the beach. Also a very short walk away from some delicious very cheap food, where the locals eat.
Franco was absolutely amazing. Helping me to catch a collectivo for the first time even writing down instructions for the driver to let him know that I wanted to go to Cenote Azul.
Excellent service. Very quiet at night but very close to absolutely everything that you need.
Highly recommended.
Karen
Karen, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 1, 2024
I stay here every time I need an early morning ride from ADO. it's super convenient, clean, and not overpriced
matthew
matthew, 1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
May 31, 2024
Nice hotel
Like this little hotel it clean right in town close to beach and Ado .
Norma J
Norma J, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2024
Great hotel next to all the action
Ixah
Ixah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Clean older hotel well kept quiet
Older couple needed ground float ck in told none available but then he looked again and gave us a ground floor no elevator here . Place as very clean for as old as it is . Nice Mexican decor. No complaints stated one nite .
Norma J
Norma J, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 6, 2024
El hotel a máximo 10 min caminando de lo que puedas necesitar… farmacias, tiendas, souvenirs, la playa, restaurantes etc. El único punto en contra es que no cuenta con estacionamiento pero todo lo demás muy bien. El hotel es bonito, con lo esencial. Los chicos de recepción educados aunque no muy amigables, de ahí en fuera el demás staff muy bien.
ALEJANDRA
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.
Rebecca
Rebecca, 3-night romance trip
Verified Orbitz guest review
6/10 Good
Apr 26, 2024
Ana
Ana, 2-night trip
Verified Expedia guest review
4/10 Fair
Apr 24, 2024
Armando
Armando, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 24, 2024
You get what you paid for
The A/C was not working, it was reported and then it worked for a while and then it stopped. The TV was not working either. But overall the Hotel was clean and well kept.