Sendai Anpanman Children's Museum & Mall - 15 min walk
Tokyo Electron Hall Miyagi - 19 min walk
Sendai Mediatheque - 20 min walk
Sendai International Center - 2 min drive
Tohoku Gakuin University Tsuchitoi Campus - 3 min drive
Getting around
Sendai Airport (SDJ) - 31 min drive
Yamagata Airport (GAJ) - 68 min drive
Sendai Station - 2 min walk
Sendai Aoba-dori Station - 3 min walk
Sendai Tsutsujigaoka Station - 19 min walk
Hirose-dori Station - 6 min walk
Itsutsu-Bashi Station - 11 min walk
Kotodai-Koen Station - 15 min walk
Restaurants
泰陽楼 東三番町店 - 1 min walk
伊藤商店仙台朝市店 - 2 min walk
餃子番長炎のもつ家甚助 - 1 min walk
トラットリアカンパニオ - 2 min walk
VINDOME - 2 min walk
About this property
Comfort Hotel Sendai West
When you stay at Comfort Hotel Sendai West, you'll be within a 15-minute drive of Sekisui Heim Super Arena. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers like that it's just a short walk to public transportation: Hirose-dori Station is 6 minutes away and Itsutsu-Bashi Station is 11 minutes.
Languages
English, Japanese
At a glance
Hotel size
202 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite self parking (JPY 1530 per night)
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
20-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Parking
Self parking costs JPY 1530 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay, PayPay, Merpay and LINE Pay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai
Frequently asked questions
Does Comfort Hotel Sendai West offer free cancellation for a full refund?
Yes, Comfort Hotel Sendai West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel Sendai West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Hotel Sendai West?
Yes. Self parking costs JPY 1530 per night.
What are the check-in and check-out times at Comfort Hotel Sendai West?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-in and check-out are available.
Does Comfort Hotel Sendai West have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Comfort Hotel Sendai West like?
Comfort Hotel Sendai West is in Aoba Ward, a short 6-minute walk from Hirose-dori Station and 9 minutes' walk from Nishikicho Park.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
Good service - you get what you paid for
The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Claire
Claire, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Excellent location.
Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Verified traveler
5-night trip
Verified Hotels.com guest review
6/10 Good
Sep 24, 2024
Property is a bit old
Nai Shun
Nai Shun, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Very good, close to the station and providing complimentary breakfast.
Kwong Ming
Kwong Ming, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Lay
Lay, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Morgan
Morgan, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 30, 2024
Wai
Wai, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2024
Good location near station.
Chookiat
Chookiat, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
駅前から近くて、便利
kazuko
kazuko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2024
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Thomas
Thomas, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
I wanna come back!
Good Service, Good People, Good Location and Reasonable.
ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。
朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった!
またぜひ利用させていただきたいです。
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2023
Ai
Ai, 1-night trip
Verified Expedia guest review
6/10 Good
Nov 26, 2023
SHUN
SHUN, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 8, 2023
Good location, near station. Room is small but adequate.
Good location, comfortable room, superb breakfast.
Victor S H
Victor S H, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2023
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while.
The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US.
Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.
Dave
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2023
Melissa
Melissa, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 30, 2023
Could be better
The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2023
Maile
Maile, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 20, 2022
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.