We arrived at the hotel approx 3:30pm, we were advised by our booking confirmation we could check in from 3pm. In arrival we stood in the lobby for around 20 minutes waiting for a somebody on reception to b come available. There were at least 3 other groups of guest waiting, and only limited seating, so we were just stood until a receptionist became free. While waiting we heard a number of guests being told their room was not yet ready and they would have to wait. When we were checked in the member of staff was very friendly, polite and did apologise for the wait, and we were fortunate enough to have a room ready for us straight away.
On entering the room, it was attractively laid out, bathroom was clean and modern and a kitchenette was available for our use (however we did not use during our stay). The bed was in the middle of the room with no bedside tables and therefore no where to charge a phone within reach of the bed or anywhere to put a book/glass of water etc. The bed was lovely and comfy, however our ‘Junior Suite’ was advertised as having a King Size bed, and in fact was only a standard double.
The suite also boasted a Smart TV, but only YouTube worked, no alternative apps and when trying to watch a channel we just got ‘No Signal’.
There were two lovely big floor to ceiling windows in our room, unfortunately we only looked out onto the hotel bins store, and one of the window’s curtains only covered half the window, so we were woken first thing by the sun.