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The Mansion

3.5 star property
Hotel with 3 restaurants, near SM City Iloilo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mansion

Lobby
Deluxe Room | Minibar, blackout drapes, rollaway beds, free WiFi
Staircase
Interior detail
Outdoor pool

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Premier

Minibar, blackout drapes, rollaway beds, free WiFi

Deluxe Premier

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, blackout drapes, rollaway beds, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Bathrobes
  • 983 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, blackout drapes, rollaway beds, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
101 General Luna Street, Iloilo, Iloilo, 5000

What's nearby

  • Iloilo Esplanade - 5 min walk - 0.5 km
  • Medicus Medical Center - 11 min walk - 0.9 km
  • Jaro Cathedral - 4 min drive - 3.6 km
  • SM City Iloilo - 4 min drive - 3.2 km
  • Iloilo Convention Center - 5 min drive - 3.9 km

Getting around

  • Iloilo (ILO-Iloilo Intl.) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Namie Japanese Restaurant - ‬11 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Big Bad Bowls - ‬12 min walk
  • ‪Waterfront - ‬9 min walk
  • ‪Latte Librew Cafe - ‬9 min walk

About this property

The Mansion

The Mansion puts you just a 5-minute drive from SM City Iloilo. You can splash around at the outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge.

Languages

English

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • Built in 1972
  • ATM/banking
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Dining Room - Onsite fine-dining restaurant. Reservations are required.
The Pool Club - Onsite restaurant. Open daily.
Freddie's kitchen + bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately PHP 399 per person
  • Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8 PM

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Sarabia Hotel
Sarabia Manor
Mansion Hotel Iloilo
Sarabia Manor Hotel Iloilo
Sarabia Manor Iloilo
Sarabia Manor Iloilo City
Sarabia Manor Hotel Iloilo City
The Mansion Hotel
The Mansion Iloilo
The Mansion Hotel Iloilo

Frequently asked questions

Is there a pool at The Mansion?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8 PM.
Are pets allowed at The Mansion?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Mansion?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by The Mansion?
Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.
What are the check-in and check-out times at The Mansion?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Mansion and nearby?
The Mansion has an outdoor pool.
Are there restaurants at or near The Mansion?
Yes, there are 3 onsite restaurants.
Does The Mansion have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Mansion like?
The Mansion is a short 5-minute walk from Iloilo Esplanade and 19 minutes' walk from Iloilo Museum.

Reviews

6.2

Good

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

I booked this for my mom who stayed in iloilo according to her the room is clean, food is great and comfort wise is ok but i notice every time i am trying to contact my mom the Wifi connection is very poor i guess if you only wanted to stay and not connect with your friends and family this place is commendable.
Joe, 1-night family trip
Verified Expedia guest review

6/10 Good

Problem with the room was sink was clogged. We had an issue with our belongings taken out of the room, followed it up the next day since no one called to follow up and was returned on check out. Staff stated it was just in the room but looked everywhere the night before and did not find it. But good news the staff found the missing item. 😶
1-night family trip
Verified Expedia guest review

8/10 Very Good

The newly renovated rooms were amazing. The space was big, new bathroom, very clean.
Romina, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Shows its age - has quite a musty smell to it. Even the newly renovated rooms have bad carpeting and the toilets/drainage is woeful, with one of our rooms having sewage exit through it. Only one elevator operational out of two. Surprised that everything was at a cost - extra disposable slipper? Extra blanket? Nope. And reception hangs up on you for asking these. These are amenities that most good hotels will happily provide at no cost. The only redeeming thing I can think of is that breakfast was good.
Avis, 3-night trip
Verified Expedia guest review

6/10 Good

not very good.
1-night trip
Verified Expedia guest review

6/10 Good

Overall it was ok, the only thing was when we requested for the towels, they charged us for the extra when there are only 2 pcs of towels in the room. I do not thing hotels should asked for that, it should be included already.
Eva Lynn, 4-night family trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Manor to Mansion
Having lived in Iloilo for years, I love the history of this hotel but sadly, the rooms have become so run down that I would not consider staying there again until they have modernised it. I'm sad to see the Sarabia name go. The staff was very friendly and the buffet breakfast was excellent although it could do with a bit more variety of fruit.
Susan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, great staff.
We had a pleasant experience from checking-in to checking out. The front desk staff, the bellman, security guards to the room service staff were all pleasant. There was a problem with their cable box and the room phone but they were promptly fixed.
Genevive, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NIce hotel with lovely staff
We had a lovely stay and everyone was very lovely and helpful.
Mabel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel close to downtown area
Food and their breakfast buffet is good. Hotel staff was helpful and corteous
Verified Expedia guest review

6/10 Good

Lack booking information
No doubt hotel is good. Are you guys kidding toiletries and amenities are not included in booking. Even a non star hotel and lodge provide these items for free nowdays. When we ask at reception they told us it's not included in our booking. Wow ! keep it up. Very much upset
Verified Expedia guest review

6/10 Good

just ok
First, is the flexibility of service or request. Example, they are very strict in not allowing early check-in and in case, there is available room, there will be extra charge for it. Food receipt can't also be charged to hotel accommodation. Second,there should be a free shuttle to and fro the airport. Other than these, welcome staff are quick to assist.
Verified Expedia guest review

8/10 Very Good

Balikbayan
Staff are nice and helpful. The bathroom need to be renovated. The room are nice clean and comfortable. Breakfast buffett is good. In between sm 1mile and robinsons mall .4 mile to walk15 minutes.
Verified Expedia guest review

2/10 Poor

Not a place to visit
Extremely badly managed hotel. Staff seem to be instructed by management to control rather than serve the guests. Hospitality is catastrophic. Maintenance of facilities is terrible. I'm a very frequent traveler and this is definitely a candidate for my worst experience.
Verified Expedia guest review

4/10 Fair

Hotel was dated. Management needs to update hotel.
Pool required refinishing and the water was cloudy
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Dont book here
Booked in a junior suite and all the stuffs from pillows to covers to blankets were all old. Not a really nice place to stay. We waited for 20mins to be sent to our room even though we already have our confirmed booking as the some of their colleagues changed the password of the computer and they can't open it. Rooms were not properly cleaned, the used toothbrush of the previous customer was still there and bathrobe has a lipstick.
Verified Expedia guest review

8/10 Very Good

american stockbroker in iliolo
i have read reviews of all the hotels in iliolo and i can set them all straight this hotel is old yes...has old world charm...i liked that....needs updating but still good the pool is huge, heated and easily accessible and open many hours the water is hot in bathroom ...not always the case in all hotels they serve a good free breakfast every day.... their service is top notch...they try to make you happy wi fi service is bad....this is like many hotels free bottled water is important for americans elevator is very fast and their are camera in the hallways stores are nearby for shopping ..you are on a main strip...important for traveling and getting a cap 3 restaurants on premises for eating ....they are decent but i am spoiled with american food there is no casino...do not believe the ads there is a work out room and a large one up the block always someone at the front desk room have working air condition.....not always the case in other hotels room maids are hard workers and punctual you are very safe and feel that way the prices are reasonable and good deals can be found on the internet large sm city mall about 5 minute cab ride refrigerator in room....this is a necessity coffee tea maker also included....very important slippers and robes daily....very nice flat screen tv with some cable and two hbo stations.... i recommend the suites even the junior suite over any room they speak english plenty of staff and all very nice karaoke bar up the street
Verified Expedia guest review

4/10 Fair

The room that we stayed was very disappointing. Old looking and needs a lot of work. Booked for 3 nights. Ask for a room transfer after 1st night but no effort for the hotel staff to make our stay pleasant. Would never go back to this hotel.
Verified Expedia guest review

2/10 Poor

convenient but very dirty hotel
bad
Verified Hotels.com guest review

2/10 Poor

The Bed Was Good But Everything Else.....
The hotel is very old and run down. The check in process is over 10 minutes. The room itself was large enough but face out to a wall, no view at all even though it was advertised as having a view and a balcony. It had neither. The room has carpet which is filthy and caused me to cough incessantly and eventually get bronchitis. Above every bed is a Christian cross with jesus nailed to it. The wifi simply does not work and no amount of complaining will get it fixed. The breakfast is pretty disgusting, its precooked cold eggs We were sitting enjoying a bento box from the japanese restaurant, which was passable. Some homeless guy can to our table and mumbled at us and just stared. The staff did nothing and I had to yell at them to get rid of this creep. They, for reasons only a Filipino could come up with thought this guy was our friend. He eventually wandered off and I asked the staff why didnt they summon the 2 security guards who were lounging around outside. It took soem time for that concept to dawn on them. No doubt it was the security guys who opened the door for this very obviously homeless person. Made me concerned for security at night in the hotel. Anyway, if you would love a frustrating annoying hotel stay then sure go right ahead and book this place...
Verified Hotels.com guest review

6/10 Good

Hotel need maintenance
Hotel need manitenance, carpet is old and stained. Bathroom is also old, sink & bath tub is old, water is not hot and tap is faulty. Air-con stop working in the middle of the night and the second night it happened again several times - rang maintenance & was told to wait for their service person in the morning. The air-con stopped due to got frozen/dirty, etc.. No compaints when it comes to staff, they are friendly and helpful all the time.
Verified Expedia guest review

4/10 Fair

Disappointment!
Disappointing! More disappointing and disappointed
Verified Expedia guest review