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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Relax by day at an outdoor pool or unwind in a rejuvenating spa tub. Discover why it’s easy to fall for this charming spot near Medieval Times.

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Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking | Bathroom | Hair dryer, towels, soap, shampoo
Property amenity
Lobby
Property amenity
In the heart of Buena Park, SureStay Hotel by Best Western Buena Park Anaheim offers a relaxing retreat. Unwind in the spa tub or soak up the sun at the outdoor pool with loungers. Previous guests have praised this hotel's convenient location and amenities like free continental breakfast, in-room WiFi, and multilingual staff.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Free breakfast
  • Air conditioning
  • Free parking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $90
includes taxes & fees
$79 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 1,222 reviews
The price is $105
includes taxes & fees
$92 per night
Feb 10 - Feb 11
The Buena Park Hotel & Suites
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About the neighborhood

Map
Buena Park, CA

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Honda Center - 11 min drive

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive
  • Long Beach Municipal Airport (LGB) - 22 min drive
  • John Wayne Airport (SNA) - 23 min drive
  • Los Angeles Intl. (LAX) - 39 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's an outdoor pool.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).

Is there an onsite casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a hot tub.

What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?

SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

Reviews

5.8

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Unregistered guest access
Hotel gave someone unregistered a key to my room while I was gone
Joaquin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Check in was easy and informative. The room smelled and looked clean but I noticed the pillows were off to the side of the bed and with no pillowcase ls. Upon further inspection 1 of the 4 pillows was clean and had the pillow case under it. The other 3 had yellow stains on them and in had cigarette holes. I called front desk and told hey came right away to replace them but I almost considered leaving but it was already late for me. The room walls had some graffiti on it and the furniture piece that was under the TV was cracked in the corner and and I just hope i do not get charged for it.
Abel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Esteban, 1-night trip
Verified Hotels.com guest review

6/10 Good

Can I get a partial refund?
Dude the mattresses didn't even fit the bed. There was no microwave. USB charging ports in the outlets didn't work. $138? Never again.
Mattresses do not fit frame.
No microwave
Scott, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Derrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I do not recommend
Terrible service we expected better quality and care specially for the price. When we walked in we noticed the blankets were so thin like sleeping with a sheet called the office and asked for Sri blankets because it was freezing he told me no we don't have any he also described the breakfast that would be provided it was nowhere near what he had described. There was Footprints of shoes in the bathtub and hair it was disgusting I do not recommend
dusty, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Night away
Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

6/10 Good

Above Average Motel
It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Martin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience
I had very bad experience. The room smiled bad, the AC is very loud i had to turn it off to be able to sleep. The room service was not done every day
Neven, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rooms feels kind of old neeed renovation
Eduardo, 8-night trip
Verified Expedia guest review

6/10 Good

The rooms are nice and very clean, but hotel front area is very ghetto. Elevator is super slow too and feels unsafe.
Xeniya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We have passes for Knotts Berry Farm so we are always looking for hotels close by. We did have to take a lift, but it was only six dollars each way to the park. This hotel is got exceptional, cleanliness and great guest service. The continental breakfast is somewhat limited, but served its purpose. I was impressed with the cleanliness of the rooms and the ease of checking in checking out and feeling that we were in a safe location for our family.
Verified Expedia guest review

10/10 Exceptional

Joel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Its great but...
Just double check your room when you check in... i stayed 3 nights and found a thong that did not belong to me in between the mattress and headboard on the last day...
Leslie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Space privacy customer service
nelson, 1-night trip
Verified Expedia guest review

6/10 Good

Whitney, 2-night trip
Verified Expedia guest review

4/10 Fair

The room wasn’t bad the lady at the check in was so rude which just made me feel unwelcome from the beginning!
Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARALY, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The rooms are clean the mattress are old and the breakfast selection is horrible.
Marcus, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The bed was nice but not much of a fan if the metal framing
anastasia, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Jeffrey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gibran Daniel, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Thomas, 1-night trip
Verified Expedia guest review