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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel with outdoor pool, connected to a shopping center, near Medieval Times

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Property amenity
Suite, Multiple Beds, Non Smoking | Bathroom | Hair dryer, towels, soap, shampoo
Exterior

Reviews

6.0 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Free breakfast
  • Air conditioning
  • Free parking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Spa tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is $87
includes taxes & fees
$77 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

Pool
Free parking
Free WiFi
Air conditioning
7.2 out of 10, Good, (1013)
The price is $85
includes taxes & fees
$74 per night
Dec 4 - Dec 5
The Buena Park Hotel & Suites
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About the neighborhood

Map
Buena Park, CA

What's nearby

  • Medieval Times - 13 min walk - 1.1 km
  • Knott's Berry Farm - 2 min drive - 2.0 km
  • Knott's Soak City Water Park - 3 min drive - 3.2 km
  • Disneyland® Resort - 9 min drive - 10.4 km
  • Honda Center - 11 min drive - 14.1 km

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive
  • Long Beach Municipal Airport (LGB) - 22 min drive
  • John Wayne Airport (SNA) - 23 min drive
  • Los Angeles Intl. (LAX) - 39 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sit Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).
Is there an onsite casino at SureStay Hotel by Best Western Buena Park Anaheim?
No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?
SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a spa tub.
What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?
SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

1-night family trip
Verified Hotels.com guest review

6/10 Good

Above Average Motel
It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Martin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience
I had very bad experience. The room smiled bad, the AC is very loud i had to turn it off to be able to sleep. The room service was not done every day
Neven, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Its great but...
Just double check your room when you check in... i stayed 3 nights and found a thong that did not belong to me in between the mattress and headboard on the last day...
Leslie, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

The room wasn’t bad the lady at the check in was so rude which just made me feel unwelcome from the beginning!
Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARALY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gibran Daniel, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

We liked how however tv remote didn’t work and some people kept slamming doors.
Kriscia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Becareful with the management here, i reserved 4 nights here. Upon trying to check in i was told that my guest was not allowed to stay there. Keep in mind i never actually checked in no security deposit. Spoke with the manager and she told me that they would give me a refund. Couple of days passed by and i called customer service regarding the refund, they called the hotel and told me that they were not going to refund me because i had check in already. Which was complete a lie.
Jose, 4-night romance trip
Verified Expedia guest review

2/10 Poor

arniela, 2-night trip
Verified Expedia guest review

8/10 Very Good

Loriann, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Room looked nothing like the picture, the box spring had torn up holes and plastic hanging off of it, there was dirty towels in the bathroom still when we got there. Would not recommend
David, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Antoinette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marie-Eve, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was excellent all the way around. The place was clean as a whistle and the staff friendly and helpful even going out of their way to help on one occasion. About the only drawback I could see - and it didn't happen to us - was there could be a shortage of parking if the hotel was full. It even had a number of charging stations for EV's
Jim, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eunju, 2-night trip
Verified Expedia guest review

6/10 Good

The breakfast was, eh. The ev charging stations are not free and didn't even work for half my stay. The beds/pillows weren't very comfortable, and housekeeping could've made up the bed a little bit better. But the room was a good size, had a fridge and everything you need. The hottub outside was lukewarm though, but the pool was open. The front desk staff were very friendly and helpful. That was definitely the highlight of my stay! Overall, for the affordable price of this hotel, it was good! Location was close to food and freeway as well. I would stay here again.
Mary, 3-night trip
Verified Expedia guest review

8/10 Very Good

Noisy street
Was supper loud we have the side of the street and all the tile ambulances fire trucks motorcycles police chasing etc was hard to keep the whole night sleep but we tried
beatriz, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Fooled me once…
Very old hotel. Limited amenities. Had to chase down housekeeping for face cloths and towels after they “cleaned” my room. No microwave in room.
Stephen, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Jeffrey, 3-night trip
Verified Expedia guest review

4/10 Fair

Araceli, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

It was very noisy All night.people outside talking loud outside my door. Didnt get any sleep. Wont stay there again
thomas earl, 1-night trip
Verified Expedia guest review

8/10 Very Good

The continental breakfast was not good. Everything else was ok
Clara, 2-night family trip
Verified Expedia guest review

2/10 Poor

Terrible man at the front desk. Terrible customer service!
Brittany, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean
Jessica, 1-night trip
Verified Expedia guest review