At City Gate Guest House, you'll be just a 5-minute drive from Brick Lane and Thames River. Also, Tower of London and Tower Bridge are within a short drive. Fellow travelers love the helpful staff. Public transportation is just a short walk: Stepney Green Underground Station is 7 minutes and Bethnal Green Underground Station is 9 minutes.
Languages
English
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Late check-in between 9:30 PM and 5:00 AM can be arranged for an extra charge of EUR 15
Policies
This property accepts credit cards, debit cards and cash.
Also known as
CITY VIEW
City Gate Guest House Hotel
City Gate Guest House London
City Gate Guest House Hotel London
Frequently asked questions
Are pets allowed at City Gate Guest House?
Sorry, pets aren't allowed.
Is parking offered on site at City Gate Guest House?
Sorry, there's no onsite parking at City Gate Guest House.
What are the check-in and check-out times at City Gate Guest House?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM.
What is there to do at City Gate Guest House and nearby?
Recommended spots to visit include Queen Elizabeth Olympic Park (1.9 mi) and Tower Bridge (2.1 mi), along with Trafalgar Square (4.1 mi) and ExCeL Exhibition Centre (4.4 mi).
What's the area around City Gate Guest House like?
City Gate Guest House is in Tower Hamlets, a short 7-minute walk from Stepney Green Underground Station.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 23, 2024
Danilov
Danilov, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Emmond
Emmond, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Robson
Robson, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
che ken
che ken, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Good customer service
Usef was very polite and friendly…
Rhondel
Rhondel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 11, 2024
The rooms are small, the internet is shocking, Tv doesn't work. The floorboards are so loud that anytime anybody moves you can hear it, the walls are paper thin. No sinks for water. Would not stay again.
Kallen
Kallen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Lovely place. Nice area and good staff.
Nick
Nick, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 28, 2024
The room size was great, mattress uncomfortable, and no a/c made for poor sleeps on hot days.
Zoriana
Zoriana, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2024
Good location but very basic hotel
Cheap & good location for gig at Olympic Stadium. Very basic & room was very hot so could have done with a fan or something. But ideal & good price for a one night stay.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 21, 2024
The staff were very friendly and helpful not keen on sharing a bath room with others, but it was ok for just one night
Sandra
Sandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
We stayed here qhile coming to a concert so needed somewhere just to leave our belongings and sleeo for the night. The staff were extremely helpful and friendly and had a 24 hour call service if there were any problems. Was about a 5 minute walk to the closet train station, tube station and bus stop so very easy to comunte anywhere. Will most definitely be staying here again :)
Caroline
Caroline, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jun 12, 2024
The place is basic and clean. The WiFi never worked once during my two-night stay (signal was fine and could connect but there was no internet). No one in the lobby to help fix it. Bed left my back sore. It was fairly quiet but the walls are thin and I could hear other guests.
Zachary
Zachary, 2-night business trip
Verified Expedia guest review
2/10 Poor
Jun 2, 2024
Wish I could have given a better review. We messaged the property we would be arriving late. The night time receptionist should have met us at the door but no one was there. It’s cold in London and thankfully one of the guests let us into the building around 1am. We called and messaged for about an hour until someone finally came. While we waited we began looking for other last minute hotels or being forced to sleep in the lobby. While waiting for the reception inside the lobby someone barged through the door (not a guest of the location) also looking for a room then left. Not the best security system, the room is average, the street noise is loud and we will not be back.
Melissa
Melissa, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 31, 2024
Stay was good , area is average, . City Gate Guest House , they are good at taking moneyfor stay . But they ask for a deposit on the day , and say they will refund you . But ater a week now still no REFUND, Very poor beware .
Paul
Paul, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Chitradai
Chitradai, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 22, 2024
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Gilliane Mae
Gilliane Mae, 7-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Good, basic, no frills reasonable accommodation .
Generally good, Good basic, no frills accommodation.
If that is what you want, then that is what you will get.Host
very helpful and friendly. Allowed me to book in early with no extra charge, which was most appreciated.
David
David, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
May 14, 2024
We stayed at this property for one night, we were told upon arrival that we would need to pay £25 for a key, nowhere in the booking policy or email was this specified, when I contacted the property prior to our stay with additional queries my messages were not responded to. Managers/bosses need to do better. The shower pressure was terrible, we literally had three drops of water from the shower head which was super annoying.
A positive - thankyou to the guy who supported us with our stay who had only been working there for three days, was very patient with us and did his utmost to help with our frustrations.
Hafsa
Hafsa, 1-night romance trip
Verified Expedia guest review
4/10 Fair
May 13, 2024
No so good, shared bathroom was always water on the floor. Do into the dorms wasn't able to lock. Overall, a poor place to stay.
Sam
Sam, 2-night trip
Verified Hotels.com guest review
6/10 Good
May 12, 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 5, 2024
Mackenzie
Mackenzie, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 2, 2024
♥️
Gaganjot
Gaganjot, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 29, 2024
The description on the Expedia website was inaccurate prior to making the booking.
I would not have made the booking if I had known that the bathrooms/ toilet facilities were not private. I made a reservation for my partner and myself to go to a room complete with "private" bathroom and "toilet" as part of a romantic weekend . This was ruined as we found we had taken up accommodation in a hostel where one bathroom / toilet was shared between 403 [ our room] , 401 and 402.
One of the managers was informed I wanted to make a formal complaint on the Saturday
and then they mentioned they would try to offer an upgrade. In the end they never got back to me.
We found pubic hairs on the floor of our guest room., the bed was far too hard to sleep on comfortably and we were initially were requested to make a deposit of £40 for the keys as a deposit. When I made enquires prior to the City Gate, I was informed about none of this.
The experience of this hotel [ aca hostel] ruined our romantic weekend and in the end we had to leave on the Saturday as the whole experience was too dreadful