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Hotel Ambassador

4.0 star property
Pet-friendly Bern hotel with full-service spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ambassador

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
Exterior
Restaurant
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Spa
  • Free parking
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $180
includes taxes & fees
$161 per night
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Room Selected at Check-In)

Double Room (Room Selected at Check-In) | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Smart TV

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Room Selected at Check-In)

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Smart TV

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

View all photos for Triple Room (Room Selected at Check-In)

Smart TV

Triple Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Outdoor pool

Holiday Inn BERN-WESTSIDE, an IHG Hotel

Pool
Spa
Pet friendly
Parking available
8.6 out of 10, Excellent, (673)
The price is $160
includes taxes & fees
$142 per night
Dec 22 - Dec 23
Holiday Inn BERN-WESTSIDE, an IHG Hotel
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About the neighborhood

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Federal Palace - 5 min drive - 2.6 km
  • Kursaal Bern - 6 min drive - 4.3 km
  • Bern Rose Garden - 6 min drive - 4.5 km
  • Berner Munster - 8 min drive - 4.7 km
  • Wankdorf Stadium - 8 min drive - 5.6 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Restaurant Dampfzentrale - ‬12 min walk
  • ‪Gaskessel - ‬9 min walk
  • ‪Dampfzentrale Bern - ‬12 min walk
  • ‪Aarebar Bern - ‬9 min walk
  • ‪Chu Garden - ‬8 min walk

About this property

Hotel Ambassador

Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Japanese, Spanish

At a glance

Hotel size

  • 97 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massage. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9 to 19 per person

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?
Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ambassador?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.
Are pets allowed at Hotel Ambassador?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Ambassador?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Ambassador?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Ambassador?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.
What is there to do at Hotel Ambassador and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Hotel Ambassador?
Yes, there's an onsite restaurant.
What's the area around Hotel Ambassador like?
Hotel Ambassador is a short 14-minute walk from Freibad Marzili and 18 minutes' walk from Bern Natural History Museum.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stayed here previously and it is very handy for the centre etc
Winston, 2-night business trip
Verified Expedia guest review

4/10 Fair

The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.
Diego, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nice an clean
Azam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyes staying & was relaxing.
Nandish, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Liezel, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

Loretta S, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Friendly staff.
Elisa, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
MARIJATI, 1-night family trip
Verified Expedia guest review

2/10 Poor

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Dinesh, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Excellent!
Esmeralda A., 3-night trip
Verified Expedia guest review

10/10 Exceptional

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Loved Hotel Ambassador 🙌
Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.
Phylip, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Convenient Location
The best thing about this hotel is it’s location right across the street from a tram line. The hotel provided a code for free transportation into downtown Bern- just a few stops away. The room was reasonably comfortable. Nice TV, air conditioning, and Wi-Fi worked. The downside was that the bathroom lacked privacy (no door), the shower had a weird step, and the grout was grungy. We appreciated free parking but space is limited. Garage was full and it was nearly impossible to turn around to exit. Tip is to arrive early to get a spot in garage or in the street. Staff members were friendly and helpful. Overall a decent place to rest your head for a night.
Convenient tram stop
No door to bathroom
Shower floor
Shower
Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Feel the Bern
Very conviently located. The room was spacious and comfortable. Would recommend to others.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very reasonable priced Nice hotel outside part of bern - used it as home vase for interlockan, lake Geneva and luzern.
raymond, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid
Rough as can be... door dont close properly..rooms smell
a, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dragos, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Convenient Location, Friendly Staff!
For my trip the location was ideal with a tram connection just across the street with regular service and directly to our offices. My only regret is that I didn't take my Spa gear as I would have surely enjoyed their wellness area. Their receptionists were particularly nice and had a good laugh with them Lovely people.
Richard John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good hotel within walking distance of town
Friendly reception staff. On site parking. Big room, clean, quiet and comfortable. Located right next to the tram stop.
Paul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great
The AC was amazing!! The bed was comfortable. There is a public transport stop right outside the hotel and the complimentary passes to use it was a nice plus. Front desk staff was extremely helpful!
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room and super friendly staff, the only thing to improve: our wifi connection in our room was pretty weak/slow. However i would stay at the hotel again
Raffael, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The AC was amazing!!"
Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM