We were there for the Dubuque County Fair and it's supposed to be quite popular but most staff hadn't gone or didn't care to go which was a bit disappointing and discouraging to hear. Check in was a bit slow. We had to get the attention of the staff since they were just chatting in the back. Rooms were older. The property needs alot of updates. Regular channels, no ability for Netflix, Youtube, etc. Breakfast was the same for the 3 days we stayed - fruit, watered-down scrambled eggs, egg omelets, sausage, biscuits and gravy (bland), pancake maker (not the best tasting, better to invest in a waffle maker), cinnabons (taste store bought and heated up), juice. Only 1 elevator but it wasn't busy so we had no issues getting up and down - only 3 floors. Pool, fitness room, and hot tub were as expected. We appreciated a shower in the pool are to rinse off before going back to our rooms. Amanda, the housekeeping supervisor, was in charge of refilling breakfast items and offered our kids an icee which was very much appreciated and a nice ending to our stay. Please thank her for us.